General Manager-Food Truck

Gelati Celesti
Richmond, VA, USA
Full-time

Job Summary : The Food Truck Manager is responsible for the efficient operation of the food truck, including managing day-to-day routes, coordinating and scheduling employees and events, maintaining the truck and equipment, and ensuring extraordinary hospitality and customer experiences consistent with company culture and financial goals.

Specific Duties : Team Leadership :

Team Leadership :

  • Lead and develop the Food Truck Team, including staffing, performance management, and team member development.
  • Schedule and supervise employees, ensuring adherence to company policies and procedures.

Operations Management :

  • Serve ice cream consistently with quality standards, health regulations, and financial expectations.
  • Procure permits, health inspections, and other necessary documentation for vending operations.
  • Track inventory and supplies to maintain adequate stock levels.

Customer Relations :

  • Communicate with Gelati Celesti stores and external customers, including potential clients and event organizers.
  • Manage the process of reserving the truck via written contracts and collecting event deposits.

Sanitation and Maintenance :

  • Establish and maintain sanitary standards for the food truck and production facility.
  • Ensure proper maintenance of all equipment, including the vehicle.

Sales and Marketing :

  • Seek out new events and promote sales to meet financial goals.
  • Contribute to the development and execution of marketing strategies to increase food truck sales.

Cleanliness and Upkeep :

  • Perform daily, weekly, and annual cleaning and upkeep of the food truck service area.
  • Ensure the cleanliness and organization of the food truck and equipment.

Catering Support :

Assist with the catering program as needed, including preparation and delivery of catering orders.

Skills / Knowledge Requirements :

  • Understanding and practice of food service and health regulations.
  • Clean driving record and skilled operation of the Food Truck (training provided).
  • Experience in a fast-paced service environment with transferable skills.
  • Outstanding customer service skills and a genuine sense of hospitality.
  • Strong leadership and teamwork abilities.
  • Clean Driving record and ability to drive the truck

Note : This is a "working position," requiring physical ability to lift up to 50 pounds and willingness to work alongside the team to support sales goals.

25 days ago
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