Customer Service Rep

Max pay rate : 18$ to 20$ per hour

Job Description :

Job location : Training is in person and location after training will be remote

Candidate must be located within 50 miles of Warwick, RI

• office. Must be available to come into the office after training for system outages and as requested.

Training Hours, location, schedule :

8am - 5pm EST is training hours - training will be in office - Monday - Friday.

9 / 2 / 2025 is start date.

9 / 2 / 2025 - 9 / 29 / 2025 will be initial training.

9 / 30 / 2025 - 10 / 13 / 2025 will be nesting - nesting is also in office.

Post-Training Hours, location, schedule :

8am - 11pm EST will be post-training schedule - Monday - Friday.

Post training location is remote.

Required Skills and Experience :

Job Description :

Provide service and information to customers regarding

Responsibilities include :

Provide service to customers who possess a policy through

Work at all times to enhance and strengthen the relationship between the customer and

Support special campaigns as needed, or if solicited by the customer; Workers are expected to perform these responsibilities in a consistent, professional manner while exercising strong verbal, interpersonal and Quality Service Skills.

Skills required include :

Ability to understand and respond clearly to customers in a dynamic, fast-paced environment while promoting a quality image of

Ability to work various shifts within hours of operation.

Flexibility is a must, as your shift can / will change to meet business needs and additional hours may be expected if a business need requires it. Previous Call Center experience preferred