Assistant General Manager

ABOUT US:

• Be a part of the growing boutique fitness industry and join our Studio Team!
• Interact directly with members and prospective members and help them on their fitness journey while you connect and contribute to our studio community in this fun, high-energy and service-focused environment!
• Riser Fitness, established in 2013, is a multi-unit operator and developer of the Club Pilates franchise system.
• Riser Fitness is one of the largest and longest operating franchisees.

POSITION:

• The General Manager will oversee all studio functions from sales to instructors.
• They will lead all sales efforts; drive membership growth and endeavor to prevent member attrition.
• The General Manager will hire, train and manage Sales Associates within their studio.
• The General Manager will utilize discretion and independent judgment in managing the studio and directing the work of employees.

Position Title:

• Assistant General Manager Reports to: General Manager (occasionally District Manager) REQUIREMENTS: Excellent sales 2+ years of retail/service sales or fitness sales experience.
• Confident in generating personal sales and training Sales Associates in transactions.

Ability to assist in driving revenue streams:

• memberships & retail sales, private training bookings, and teacher training enrollments.
• Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email.
• Ability to excel in a fast changing, diverse environment.
• Ability to recognize areas of improvement and make changes using good judgement.
• An affinity and passion for fitness.
• Solid writing and grammar skills.
• Highly organized, proficient in data management, ability to prioritize and meet deadlines.
• Professional, punctual, reliable, and neat.
• Strong attention to detail and accuracy.
• Trustworthy and ability to handle confidential information.
• Ability to work harmoniously with co-workers, clients and the public.
• Proficiency with computers and studio software.

RESPONSIBILITIES:

• Execute lead generation via Grass Roots Marketing and Networking.
• Implement sales process to schedule prospects into introductory classes.
• Drive & increase membership & retail sales through customer service.
• Problem-solve staffing/scheduling issues with instructors and other personnel.
• Ensure that studio retail/products are stocked with accurate inventory counts.
• Train and support Sales Associates.
• Independently make decisions related to high level customer service.
• Collect outstanding dues.
• Maintain cleanliness and organization of the Pilates Studio.
• Enforce Club Pilates policies and procedures and lead by example.
• Ensure all forms, administrative supplies, and studio literature are stocked and visible.
• Schedule and participate in networking/community events and studio promotions.
• Assist with marketing campaigns to generate leads for the studio.
• Execute adherence to all company policies, including the policy of at-will employment.
• Other duties as assigned.

BENEFITS AND PERKS:

• Hourly wage: $19-20/hr Additional commission on sales Average total earnings (with commission): $20-26/hr Health Benefits 401K Paid Time Off Unlimited growth potential within the company Powered by JazzHR