Customer Management Specialist

Customer Management Specialist

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core valuesCaring, Inclusive, and Courageouswe foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

As the Customer Management Specialist on the Walmart team, you'll be the brains behind the operation. The team will count on you to compile brand and category overviews, provide category analysis, and make recommendations accordingly to include in customer presentations and for account planning. You'll work to provide information to determine the efficiency of promotions, evaluate sales, distribution and trade support of new products, relaunches, and test markets for continuous improvement. You'll also supervise competitive activity, environment trends, and conduct retail store audits to survey opportunities for success. This role establishes the building blocks for understanding brand strategies and priorities and how to align them with the customer's strategies along with the foundation for establishing your internal network. Please note, this role requires 4 days in office work.

What you will do :

• Be an analyzer - Construct different pieces of data and utilize findings to make proposals to the broader team, equipping them with the information to recommend to customers and in account planning.
• Be a continuous improver - Constantly look for opportunities to improve and seek creative solutions.
• Be a team player - Value collaborating and communicating with team members to establish proven relationships and build your network throughout the organization.
• Connect the dots - Connect data points and are eager to learn to initiate with the Colgate team and integrate them with customer strategies.

Required qualifications :

Preferred qualifications :

Compensation and Benefits

Salary Range $68,000.00 - $90,000.00 USD Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles. Benefits : Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation / PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.

Our Commitment to Inclusion

Our journey begins with our peopledeveloping strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law. Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form if you require accommodation.