Billing Specialist - Personal Injury Assistant (Sign-on Bonus)

Job Details

Level EntryJob Location Corporate HeadQuarters - Englewood, COPosition Type Full TimeEducation Level 2 Year DegreeSalary Range Job Shift Day

Description

The Personal Injury Billing Specialist role encompasses a variety of skills and responsibilities linked to obtaining authorization from insurance carriers for Durable Medical Equipment (DME) on behalf of injured workers.

The Billing Specialist will be responsible for making sure devices are shipped and billed in an accurate and timely manner for the patient.

This role will work with insurances to advocate on behalf of patients to ensure they are getting the care they need. If you are looking to join an amazing company that is passionate about making a difference in our patients’ lives, then Zynex is the place for you.

Competencies Needed :

• Adaptability - Deals with change and ambiguity well; adjusts to changes in a productive, professional manner.
• Negotiation and Sales - Speaks confidently and accurately to negotiate treatment coverage for patients.
• Investigative and Critical Thinking Skills - Uses investigative thinking to determine reasons a patient may not be getting coverage, uses critical thinking skills to determine appropriate next steps to increase coverage.
• Attention to Detail - Does not miss important details even when busy; works with precision, catches and corrects errors in all situations.
• Customer Service Focus - Implements ways to rapidly respond to customer requests for improved outcomes; works with the customer to collect accurate information about needs;

goes beyond the initial thinking and remains flexible to meet customer needs; maintains strong and loyal customer relationships.

In addition to patients, your customers may include coworkers, clinics, the Zynex sales team, etc.

• Resourcefulness - Finds ways around obstacles or lack of resources; addresses potential problems and obstacles with a high degree of professionalism and in a way that aligns with the company’s strategy.
• Team Player - Prioritizes team over self. Works well with peers and Managers.
• Communication - Strong written and verbal communication when corresponding with individuals both internal and external to the company.

Bonus after completing 90 days of after completing 6 months of employment

Essential Job Duties & Responsibilities :

• Responsible for advocating and obtaining authorizations for the use of Durable Medical Equipment (DME) from Insurance companies Adjustors / Nurse Case Managers, TPAs (Third Party Administrators), Insurance Representatives).
• Corresponds daily with patients, insurance representatives, and others via phone call and email in a professional manner.
• Provide requested information to Insurance carriers to include billing / coding support concerning devices, accessories, and supplies for recipients, insurance providers, physicians, and the payer community.
• Negotiate terms of authorization including pricing, length of need, etc.
• Submit clean and accurate claims to insurance companies for payment of all Zynex goods and services.
• Be responsible for maintaining accurate records and providing detailed, professional notes in patient files.
• Review Explanation of Benefits to determine next appropriate steps to seek authorization for patient treatment.
• Operate independently in Zynex’s access database / billing system to complete patient orders with a high degree of accuracy.
• Meet daily goals as outlined by Billing Department Manager / Manager.
• Dress and interact professionally in an office environment.
• Follow all company policies and address issues following appropriate chain of command.
• Be present / visible in the home office 5 days / week (M-F), 8 hours / day. Exceptions to this need prior approval from your direct Manager.
• Complete other duties, as assigned by Management.

Minimum Job Qualifications :

• Genuine interest in helping people.
• Reliability regarding attendance M-F and arriving at work on time.
• Ability to perform with a high degree of independent judgment, discretion, and confidentiality; and make complex decisions within a short amount of time.
• Exceptional communication (written & verbal) skills AND Excellent organizational skills.
• Superior phone communication skills with providers, carriers, patients, and trainees.
• Strong attention to detail and good typing skills.

Education :

High School Diploma or equivalent required; College degree beneficial.

Physical & Environmental Requirements :

• Fast-paced, professional office environment with frequent interruptions.
• Proficient use of office equipment including computers, copiers, fax machines and telephones.
• Proficiency with office computers and Microsoft Office software.
• Ability to communicate effectively via spoken, written and electronic means.
• Ability to sit for extended periods of time.

Zynex Offers Exceptional Benefits (Full-Time Roles) :

• Premium starting pay (starting $22 / hour).
• Health, dental, & vision insurance.
• 401k with company contribution.
• 8 paid holidays + up to 2 additional floating holidays.
• 15 days Paid Time Off (PTO) for sick or vacation time; increases to 4 weeks after 2 years with the company.
• Free and / or subsidized breakfast and lunch.
• Health & wellness bonus up to $50 / month.
• Frequent opportunities for role transitions and advancements.
• Weekly employee appreciation activities / perks.
• Up to $75 / month reimbursement for community volunteer hours.
• Employee product discounts.

In order to be considered for this position, applications must be submitted by 05 / 05 / 2024

Zynex Medical provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Zynex Medical remains vigilant against fraudulent schemes, including the use of deceptive tactics like text messages and forged letters, which falsely promise job interviews and / or offers of employment under our company's banner. To clarify further :

• We are actively hiring for various positions and will never ask for payment for job placements.
• Job openings are solely advertised on trusted platforms cautious of job interview invites from locations other than our corporate office at 9655 Maroon Circle, Englewood, CO 80112.
• Requests for information, interview scheduling, and job offer letters are validated exclusively if they originate from a sender's domain identified any recruitment approaches not linked to our official advertisements to law enforcement promptly.
27 days ago