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IT Administrator
IT AdministratorKaizen Analytix • Atlanta, GA, US
IT Administrator

IT Administrator

Kaizen Analytix • Atlanta, GA, US
22 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Job Title : IT Administrator

Location : Atlanta, GA

Pay Rate : $60-65k

Overview :

We are seeking a skilled and detail-oriented IT Administrator to manage and support our organization’s technology infrastructure, software, and security needs. This role will provide day-to-day IT support, oversee system administration, manage assets, and ensure smooth operation of hardware, software, and network resources across the company. The ideal candidate will be proactive, service-oriented, and comfortable working across multiple technological platforms.

Key Responsibilities :

Office 365 & Collaboration Tools

  • Create and manage Office 365 accounts, including email setup and E3 license assignment
  • Manage Teams groups, SharePoint, Jira, Confluence, and Bitbucket, etc. accounts and permissions
  • Keep SharePoint and Kite updated with the latest documents and organizational information
  • Coordinate with an external IT service provider to provide timely assistance.

Security

  • Manage VPN access and security onboarding for new employees
  • Administer security awareness training and track completion
  • Support ongoing security compliance initiatives and monitoring

    • Asset Management

  • Set up and configure computers for new employees, including shipping, returns, and hardware tracking
  • Manage procurement, upgrades, and troubleshooting of IT assets (computers, peripherals, mobile devices)
  • Maintain accurate asset inventory and ensure timely replacements or repairs

    • Hardware & Office Support

  • Maintain and support employee workstations (keyboards, monitors, docking stations, phones, etc.)
  • Support conference room hardware and connectivity
  • Manage cell phone orders, upgrades, and service plans
  • Oversee internet service for Atlanta and Dallas offices

    • Software & Licensing

  • Manage software licenses for Tableau, Power BI, Alteryx, Snowflake, Adobe, Figma, and Salesforce, etc.
  • Ensure compliance with software usage and licensing agreements

    • Cloud Administration

  • Support internal and client requests for AWS and Azure cloud resources
  • Assist with provisioning, access management, and troubleshooting cloud services

    • Policy & Compliance

  • Maintain and update IT and security policies (e.g., Information Security, AI Policy)
  • Communicate policy changes to employees and track adoption across the organization

    • Qualifications

  • 2+ years of IT administration or system administration experience
  • Bachelor’s in information technology, computer science, or cybersecurity (preferred)
  • Strong knowledge of Microsoft Office 365 administration (Exchange, Teams, SharePoint)
  • Experience with VPNs, security tools, and user onboarding processes
  • Familiarity with AWS and Azure environments

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