Talent.com
Expert Support Specialist
Expert Support SpecialistVirtualVocations • Atlanta, Georgia, United States
Expert Support Specialist

Expert Support Specialist

VirtualVocations • Atlanta, Georgia, United States
4 days ago
Job type
  • Full-time
Job description

A company is looking for a Tier 3 Expert Support Specialist.

Key Responsibilities

Provide escalation and resolution for complex IT issues

Develop automation scripts and analytics using Power BI

Manage endpoints and perform senior-level diagnostics across systems and applications

Required Qualifications, Training, and Education

Bachelor's degree in IT, Computer Science, or related field

Microsoft Certified : Power Platform (Power BI Data Analyst)

Microsoft Certified : Windows Server / Active Directory

ITIL Intermediate or Expert Certification

CompTIA Security+ or CASP+ certification

Create a job alert for this search

Support Specialist • Atlanta, Georgia, United States

Related jobs
Help Desk Technician

Help Desk Technician

VirtualVocations • Alpharetta, Georgia, United States
Full-time
A company is looking for a Tier 1 Help Desk Technician.Key Responsibilities Provide first-level technical support to end-users via phone, email, or chat Diagnose and resolve hardware and softwar...Show more
Last updated: 30+ days ago • Promoted
NetSuite Senior Support Consultant

NetSuite Senior Support Consultant

VirtualVocations • Marietta, Georgia, United States
Full-time
A company is looking for a NetSuite Senior Support Consultant.Key Responsibilities : Serve as a NetSuite subject-matter expert across various service-centric modules Analyze, troubleshoot, and re...Show more
Last updated: 20 hours ago • Promoted • New!
Technical Support Specialist

Technical Support Specialist

VirtualVocations • Decatur, Georgia, United States
Full-time
A company is looking for a Technical Support Specialist who will handle escalated customer and member issues requiring advanced troubleshooting and coordination with development teams.Key Responsib...Show more
Last updated: 30+ days ago • Promoted
FINRA Series 6 Licensed Customer Support Representative

FINRA Series 6 Licensed Customer Support Representative

VirtualVocations • Marietta, Georgia, United States
Full-time
A company is looking for a Customer Support Representative - Insurance Annuities.Key Responsibilities Respond to customer inquiries via telephone or email regarding insurance and financial servic...Show more
Last updated: 5 days ago • Promoted
Support Engineer

Support Engineer

VirtualVocations • Marietta, Georgia, United States
Full-time
A company is looking for a Support Engineer.Key Responsibilities Provide world-class technical support via phone, email, and remote desktop connections while meeting SLA requirements Investigate...Show more
Last updated: 30+ days ago • Promoted
IT Support Engineer

IT Support Engineer

VirtualVocations • Marietta, Georgia, United States
Full-time
A company is looking for an IT Support Engineer to ensure the smooth operation of its IT infrastructure during a period of rapid growth. Key Responsibilities Provide technical support via helpdesk...Show more
Last updated: 30+ days ago • Promoted
Telcor Support Analyst

Telcor Support Analyst

VirtualVocations • Marietta, Georgia, United States
Full-time
A company is looking for a Telcor Support Analyst to provide advanced application and interface support for the Telcor QML middleware. Key Responsibilities Support the connectivity of laboratory i...Show more
Last updated: 5 days ago • Promoted
Oracle RMCS Support Consultant

Oracle RMCS Support Consultant

VirtualVocations • Alpharetta, Georgia, United States
Full-time
A company is looking for an Oracle RMCS Support Consultant.Key Responsibilities Provide Tier 2 and Tier 3 support for Oracle RMCS systems, resolving advanced issues Monitor and manage support qu...Show more
Last updated: 4 days ago • Promoted
Help Desk Specialist

Help Desk Specialist

VirtualVocations • Norcross, Georgia, United States
Full-time
A company is looking for a Help Desk Specialist to provide high-level support for a Department of Defense Travel contract. Key Responsibilities Provide assistance to DoD personnel on the use of th...Show more
Last updated: 30+ days ago • Promoted
User Experience Lead

User Experience Lead

VirtualVocations • Marietta, Georgia, United States
Full-time
A company is looking for a User Experience (UX) Lead to drive user experience across healthcare technology products.Key Responsibilities Lead UX initiatives to improve usability and user experien...Show more
Last updated: 30+ days ago • Promoted
Snowflake Support Engineer

Snowflake Support Engineer

VirtualVocations • Marietta, Georgia, United States
Full-time
A company is looking for a DevOps Track Sr.Key Responsibilities Troubleshoot complex application and environment issues Monitor alerts, batch jobs, data loads, and integrations Coordinate with ...Show more
Last updated: 4 days ago • Promoted
Support Technician

Support Technician

VirtualVocations • Alpharetta, Georgia, United States
Full-time
A company is looking for a Support Technician to provide technical support and maintain IT systems for clients.Key Responsibilities Provide tier I and tier II technical support for workstations, ...Show more
Last updated: 30+ days ago • Promoted
Senior Support Analyst

Senior Support Analyst

VirtualVocations • Alpharetta, Georgia, United States
Full-time
A company is looking for a Senior Support Analyst to assist in monitoring, analyzing, and resolving data platform and infrastructure issues. Key Responsibilities Communicate with clients and manag...Show more
Last updated: 30+ days ago • Promoted
MyChart Customer Support Representative

MyChart Customer Support Representative

VirtualVocations • Marietta, Georgia, United States
Full-time
A company is looking for a MyChart Service Desk Agent.Key Responsibilities Serve as the first point of contact for customers via phone, chat, and ticket submissions Assist patients with account ...Show more
Last updated: 19 days ago • Promoted
Expert Support Specialist

Expert Support Specialist

VirtualVocations • Marietta, Georgia, United States
Full-time
A company is looking for a Tier 3 Expert Support Specialist.Key Responsibilities Provide escalation and resolution for complex IT issues Develop automation scripts and analytics using Power BI ...Show more
Last updated: 4 days ago • Promoted
Industrial Technical Services Representative

Industrial Technical Services Representative

VirtualVocations • Marietta, Georgia, United States
Full-time
A company is looking for an Industrial Technical Services Representative (Pacific Time).Key Responsibilities Assist customers in developing transportation and disposal options for industrial and ...Show more
Last updated: 1 day ago • Promoted
Real-Time Support Analyst

Real-Time Support Analyst

VirtualVocations • Decatur, Georgia, United States
Full-time
A company is looking for a Real Time Analyst to monitor and optimize contact center operations.Key Responsibilities Monitor real-time operational metrics and execute Workforce Management function...Show more
Last updated: 3 days ago • Promoted
Remote Help Desk Specialist

Remote Help Desk Specialist

VirtualVocations • Alpharetta, Georgia, United States
Remote
Full-time
A company is looking for a Tier II / III Remote Help Desk specialist to provide expert-level technical support on a contract basis. Key Responsibilities Provide Tier II and III technical support for...Show more
Last updated: 3 days ago • Promoted