Therapeutic Training & Support Staff

Job Description

Job Description

Join our team here at River Valley Counseling Center, Inc.

We are hiring Therapeutic Training & Support Staff!

About Us

At River Valley Counseling Center, Inc. (RVCC), our mission is to improve the health and well-being of every person in our community. We provide expert, compassionate care grounded in honesty, respect, and dignity. Through collaboration, innovation, and education, we inspire hope and empower positive change in those we serve.

We are committed to being responsible stewards of our resources, ensuring efficient and cost-effective care for all.

Location : CBHI Main Office is located in Chicopee, MA. We are hiring staff willing to travel / work with clients in the Franklin, Hampshire and Hampden counties!

Position Summary :

The Therapeutic Training & Support Staff at River Valley Counseling Center (RVCC) delivers in-home, community-based therapeutic support to children, adolescents, and families. This role focuses on skill-building, behavior management, care coordination, and supporting clinical treatment plans through direct services, referrals, and crisis intervention. The TT&S works collaboratively with clinicians, maintains timely and accurate documentation, and demonstrates cultural competence while helping families access needed resources.

Key Responsibilities :

To support all aspects of RVCC’s Mission statement & clientele

Provide high quality in home therapeutic training and support services to children / adolescents and their families

Provide in-home services (home, clinic and community settings) to youth / family at least twice per week or as clinically indicated

Assist youth and family in obtaining / maintaining linkages with outpatient treatment by assisting with attending OP appointments

Provide care coordination and referrals to services and agencies as appropriate

Support parent and youth skill-building, mentoring and behavior management training as part of the treatment plan

Provide client transportation as needed to address care coordination and treatment needs

Maintain a direct service productivity of 70% of available time

Write progress notes written in manner that reflects progress being made toward treatment goals and submit progress notes within 24 hours of service delivery

Support clinician with intake paperwork, Safety Plan and discharge planning

Attend in-services or meetings as assigned or directed.

Qualifications : Required :

Education Level - Bachelor’s degree in a related field.

Years of Experience - At least one year of experience in the human service field, skilled in parenting education and experience working with children and families, broad knowledge of mental illness diagnoses, behavioral modification techniques / coping mechanisms and familiarity with internet, word processing and email systems.

Skills / Abilities - Effective management and planning skills; interpersonal skills; analytical skills; ability to work independently; analytical and strategic planning skills; organizational skills; excellent verbal and written communication skills; attention to detail; ability to work within deadlines; ability to follow instructions; presentation skills; computer literacy; ability to handle multiple tasks over long periods of time; ability to relate to individuals of all ages and culturally diverse backgrounds at all levels of the socio-economic strata; knowledge of developmental needs over the age span of the populations / clients being served; knowledge of legal and ethical issues pertaining to the profession

Licensing - Current driver's license and reliable vehicle.

Preferred :

Bilingual (English / Spanish

What We Offer :

A supportive, mission-driven work environment

Opportunities for professional development and continuing education

Competitive benefits package

Collaboration with a compassionate, multidisciplinary team

The chance to make a real difference in our communities

Summary of Benefits :

Salary Range : $19.25 - $25.25

Based on years of experience, level of education, specialty and licensure / certifications. Additional compensation for advanced education for qualifying positions.

Generous time off benefits for eligible positions

Exclusive employee discounts

Excellent and affordable insurance including health, vision, dental and pet insurance

Mileage reimbursement

403b match

CEU reimbursement

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