Customer Experience Specialist

A company is looking for a Customer Experience Specialist in Atlanta, GA.

Key Responsibilities

Process and support customers' inquiries related to their dedicated market

Answer calls and handle email inquiries, providing courteous and effective customer service

Coordinate with different departments to resolve customer requests efficiently

Required Qualifications

1+ years of customer service experience in an office environment

Experience in manufacturing or logistics is preferred

Comfortable user of Microsoft Excel

Ability to work in a hybrid environment (part-time remote and part-time in office)

Demonstrated adaptability and flexibility in a fast-paced work environment