Sales Call Center

Sales Call Center Representative I

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

This role is for a talented and competitive, full-time, outbound Call Center Representative who wants to start a career with a rapidly growing company. This role plays an important role in achieving our ambitious patient acquisition and revenue growth objectives by working as an outbound telemarketing Call Center Sales Representative.

Sales Representatives are required to attend a mandatory 4-week training course, 8 am - 5 : 30 pm Monday through Friday. Trainees are required to attend each day of training, actively participate, and pass a series of exams to graduate training.

Sales center hours of operation are 5 am - 7 pm, Mon-Sat. Hours of operation are subject to change based on business needs.

Core Responsibilities

• Make outbound telemarketing calls to prospective patients
• Make 300+ outbound calls daily and work to convert them to new patients
• Understand patient needs and requirements and articulate Oak Street's unique proposition
• Utilize sales skill sets including rapport building, active listening, communication, qualification questioning, overcoming objections, and closing
• Understand Medicare Basics and insurance
• Schedule initial doctor's appointments with new patients and achieve daily / weekly / monthly quotas
• Other duties, as assigned

Remote Work Requirements

What Are We Looking For?

Anticipated Weekly Hours : 40

Time Type : Full time

Pay Range : $15.00 - $24.23

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include :