Sales Floor Merchandising And Customer Service Role
In this role, you will execute sales floor merchandising, pricing, and recovery and deliver excellent customer service. You will follow store merchandising standards, remerchandise and replenish the sales floor based on sell-through and seasonal changes with a focus on customer experience. You will engage customers by greeting them and offering assistance with products and services. You will execute pricing activities accurately and in a timely manner and prevent loss by following all product protection standards. You will support and partner with other associates on merchandising incoming product.
All associate roles at Kohl's are responsible for acting with integrity, honesty, and fostering teamwork in an engaged and inclusive culture. Exercising good judgment and discernment when making decisions, taking appropriate partners as needed, demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues, supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience, meeting or exceeding individual goals, accomplishing multiple tasks within established timeframes, following company policies, procedures, standards, and guidelines, maintaining adherence to company safety policies for the safety of all associates and customers, receiving, understanding, and proactively responding to direction from supervisors / managers and other company personnel, and other responsibilities as assigned.
Required skills include excellent customer service skills, the ability to multi-task with strong attention to detail, verbal / written communication and interpersonal skills. No retail experience required. Must be 16 years of age or older and have flexible availability, including days, nights, weekends, and holidays. Preferred client facing retail or service industry experience. Pay starts at $18.00.
Seasonal Store Associate • Bozeman, MT, US