Privacy Analyst
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We operate across a range of markets, from financial services to healthcare, automotive, agrifinance, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data and to innovate. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 23,300 people across 32 countries. Our corporate headquarters are in Dublin, Ireland.
Reporting to the Senior Risk Manager, the Privacy Analyst will play a crucial role in supporting the growing demands of Experian Health's privacy, HIPAA, risk management, and regulatory work. The Privacy Analyst manages a variety of privacy and regulatory matters and supports administrative responsibilities across the organization. This is a hybrid role located in Franklin, TN. You will :
- Conduct and lead the investigations for reported potential HIPAA incidents, working with reporters to thoroughly document the source, impact, and root cause. Manage communications with impacted clients and individuals.
- Coordinate with product, legal, and other teams to research and respond to privacy, regulatory, and FCRA-related inquiries, including disputes tied to Experian Health's role as a reseller of credit data.
- Track and research consumer complaints and inquiries, submitting applicable disputes to MCE, monitoring their status, and managing responses.
- Respond to consumer complaints and inquiries.
- Be a subject matter expert for third-party risk processes, supporting the Health team by tracking due diligence status and managing annual engagement updates.
- Come into the office two days per week to handle tasks such as retrieving Health mail, sending out letters and mailings.
Requirements :
3+ years of experience in privacy, data protection, or a similar compliance roleKnowledge of FCRA, GLBA, and HIPAA complianceExperience managing regulatory inquiries, disputes, and privacy incidents, with a focus on privacy complianceCollaborate across teams within a complex regulatory environmentWork with consumers and customers and discuss complex issues over the phone and through written correspondenceTrack and report on multiple privacy and risk initiatives simultaneouslyExperience with administrative tasks such as contract management and document trackingKnowledge of third-party risk assessment processesKnowledge of 3LoD risk management modelProficient in privacy-related tools and document management systemsBachelor's degreeBenefits / Perks :
Great compensation package and bonus planCore benefits including medical, dental, vision, and matching 401KFlexible work environment, ability to work remote, hybrid or in-officeFlexible time off including volunteer time off, vacation, sick and 12-paid holidaysAt Experian, our people and culture set us apart. We're deeply committed to creating an environment where everyone feels they belong and can excel. From inclusion and authenticity to work / life balance, development, wellness, collaboration, and recognition, we focus on what truly matters. Our people-first approach has earned us global recognition : World's Best Workplaces 2024 (Fortune Top 25), Great Place To Work 2025 in 26 countries, and Glassdoor Best Places to Work 2024, among others.