Compliance Training Project Associate

Compliance Training Associate

SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG's shares trade on the Tokyo, Nagoya, and New York (NYSE : SMFG) stock exchanges. In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization's extensive global network. The Group's operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd. The anticipated salary range for this role is between $80,000.00 and $131,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.

Role Description

Sumitomo Mitsui Banking Corporation (SMBC) is seeking a dynamic Compliance Training Associate to join our Compliance Department Training Team. In this role, you will report to the Director / Head of Compliance Training Development and will provide support in the design, development and delivery of eLearning projects across the Americas Division (AD). Duties will include, but will not be limited to, coordinating deliverables among subject matter experts, training vendors, and other stakeholders. You will also be expected to collaborate with development team members to prepare courses for launch. This role provides exposure to diverse business lines and corporate functions, making it an excellent opportunity for career growth and professional development.

Role Objectives

Provide administrative project support to the Development team, which may involve drafting or combining initial storyboards, collecting and compiling course feedback, and testing course functionality, along with related project tasks, as needed. Record and communicate project status updates related to the annual training schedule, supporting timely completion of Compliance Training development projects. Additionally, provide the LMS team with weekly updates on projects transitioning to their team. Facilitate the management of relationships with subject matter experts and key stakeholders by coordinating regular check-in meetings and maintaining detailed records. Offer recommendations for enhancing stakeholder engagement or processes based on insights gained from these meetings. Update team templates and process documents as needed to reflect organizational changes or best practices. Maintain training deliverables, assets and content on team Compliance Training SharePoint site, as required. Any other responsibilities, as required.

Qualifications and Skills

2-5 years experience working in training operations, project management or training administration in a regulated / financial services environment. Experience leading or assisting in eLearning development projects, either in-house or external (third-party vendor) development is preferred, but not required. 1-2 years experience in change management and / or stakeholder relationship management preferred. Knowledge or experience using course authoring tools (e.g., Articulate Storyline / Rise, Captivate) is a plus. Highly organized, collaborative and comfortable working in a fast-paced environment. Experience developing and maintaining internal team processes and procedures. Experience communicating with and presenting status updates to senior leadership, including C-suite. Knowledge of learning management systems and intermediate skills in Microsoft Office with experience analyzing large data files and providing high-level information. Ability to handle conflicting requests and manage multiple priorities.