Associate Manager, Marketing Operations

Associate Manager, Marketing Operations

The Associate Manager, Marketing Operations is a key member of the Marketing team who will partner closely with marketing colleagues and external agencies to manage the day-to-day operations of the Marketing team to promote and create efficiencies and streamlined processes. This role will also be responsible for marketing capabilities initiatives and the development and fulfillment of marketing materials to ensure campaign delivery in support of Xeris' commercial products. The person in this role will have a strong appreciation for creation of processes / procedures and efficiencies as well as measurement of said efficiencies and optimizations. They will be detail-oriented, thrive in a fast-paced environment, have superior communication and organization skills, and be capable of effectively managing many projects at the same time. This role requires high collaboration across not just the marketing team, but also external agencies, sales, compliance, medical and regulatory.

Responsibilities

• Manage vendor relationships and backend onboarding and payments for external partners
• Serve across all brands to develop and fulfill content, collateral and campaign assets ensuring effective campaign delivery
• Assist in managing materials through legal and regulatory review process as required
• Define and drive current processes and create new processes to ensure an efficient operation for the marketing team
• Help develop and maintain the Xeris Marketing Capability Model
• Onboarding / Transitioning New Hires / Transfers for Marketing Capabilities
• Drive cross-functional project management, ensuring marketing initiatives are delivered on time, within scope, and aligned with business objectives by managing timelines, stakeholders, resources, and status updates.
• Collaborate cross functionally to ensure that new processes are implemented and integrated with marketing operation tools (file sharing, CRM optimizations, etc.)
• Help to increase project speed while maintaining quality and adherence to Compliance rules and regulations
• Maintain and manage project management tool for adoption across the marketing team to assist in creating campaign visibility and communication across the marketing team
• Support the management of Marketing Department's budget and vendors- manage line items, report on cost savings, analyze ROI, and communicate areas for growth
• Collaborate with and assist Marketing Ad Promo Review Manager and other teams to roll out optimizations as needed in Veeva PromoMats
• Serve as the lead for managing and maintaining all marketing contracts and Purchase Orders to ensure contracts are reviewed by all cross-functional teams and fully executed in a timely manner while actively keeping project owners updated throughout the length of the project
• Manage the end-to-end process for print marketing collateral from overall management of external partner, budget management, inventory management & maintenance, fulfillment site monitoring & optimization, sales rep orders, etc. and oversee approved pieces going to print (print proof, quantity, coordinating drop ship to reps.)
• Lead / participate in additional projects and tasks as assigned.

Qualifications