Night Audit - Embassy Suites Downtown GR

​ Embassy Suites Downtown Grand Rapids is a fast-paced, high-energy workplace, with endless opportunities for advancement.  Come join the best team in the Hospitality Industry!

• Position can be used as a paid internship
• Full-time available
• Shifts :
• 3rd Shift, Sunday - Thursday
• Wage :   Starts at $17.00 / hour, based on experience Benefits Include : Hotel and restaurant discounts Earned Paid Time Off for ALL Team Members Insurance (health, vision, dental, life) for full time Team Members Flexible schedules (dependent on position) Holiday Pay 8 hours of paid volunteer time per year (must be accredited) Advancement opportunities 100% paid maternity / paternity or adoption leave for those who qualify for FMLA Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Position Summary : As a Night Auditor you would be responsible for providing strong sales techniques and excellent guest service, according to Suburban Inns’ Core Values and brand standards, as well as going above and beyond to ensure that guests are 100% satisfied.

The Night Auditor is also responsible for closing out the business day in PMS (Property Management System) Essential Functions :

Run night audit reports and follow the shift checklists each day, completing every task in order to ensure smooth and efficient hotel operations Assist with the closing of the pool when needed Investigate out of balance situations Make adjustments to accounts as needed Prepare Express Checkouts, if applicable Complete the DOR (Daily Operations Report) and put with the night audit packet Maintain a neat and clean workspace at the front desk and adjacent areas, including vacuuming the front desk and office area Perform property walk-arounds as needed throughout the shift, and address all issues encountered.  All trash, used towels, room service trays, etc. must be picked up.  Keep eyes open for any and all safety and security issues.  Report any problems to the appropriate department and General Manager Responsible for the settlement and reconciling of guest accounts and paperwork Balance cash drawer and make appropriate cash drops Set up continental breakfast buffet, if applicable Exhibit regular and recurrent attendance records Follow all Suburban Inns Processes See the Guest Service Representative job description Other duties as requested by management Position Requirements :

Good communication skills Formal Education and Job-Related Experience :

License, Training, and / or Certification Required :

Work Schedule :

Appearance :