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Front Desk Administrative Coordinator

Front Desk Administrative Coordinator

GCM ContractingFort Myers, FL, United States
1 day ago
Job type
  • Full-time
Job description

We’re hiring the next face of GCM Contracting Solutions!

If you’re organized, poised, and thrive in a fast-paced, people-first environment — you could be our next Front Desk Administrative Coordinator.

Join a team built on trust, integrity, and excellence — where every interaction reflects pride in the work we do and the people we work alongside.

👇 Learn more below 👇

Now Hiring : Front Desk Administrative Coordinator | Fort Myers, FL

At GCM Contracting Solutions, we’re not just building structures — we’re building legacies. From automated marinas and tilt-wall warehouses to large-scale design-build developments, GCM is where craftsmanship meets innovation.

We’re looking for a Front Desk Administrative Coordinator who embodies professionalism, warmth, and precision — someone who takes pride in being the face of the company and providing the first impression that reflects GCM’s reputation for excellence.

What We Offer

  • Competitive hourly wage commensurate with experience ( $19.00 – $25.00 per hour )
  • Comprehensive health, dental, and vision insurance
  • 401(k) with employer match
  • Paid vacation and holidays
  • Professional growth opportunities within a dynamic design-build firm
  • Collaborative company culture built on integrity, innovation, and teamwork

About the Company

For over 35 years, GCM Contracting Solutions has been shaping the built environment with precision, performance, and partnership.

Headquartered in Fort Myers, Florida, GCM is a nationally recognized design-build general contractor known for innovation in concrete construction, tilt-wall design, and marine projects.

Our integrated divisions — Construction, Concrete, Engineering, and Development — deliver turnkey excellence from concept to completion. Through our ASAR (Automated Storage and Retrieval) division, GCM pioneered the world’s first fully automated dry-stack marina — redefining storage and sustainability in marine design.

About the Role

As the Front Desk Administrative Coordinator, you’ll be the first point of contact for clients, vendors, and guests — setting the tone for every experience.

You’ll manage front-desk operations, oversee office-supply purchasing and upkeep, and support administrative needs across departments. This is a hands-on, fast-paced role for someone who values precision, professionalism, and people.

Hours are Monday-Friday 8 : 00 a.m. - 5 : 00 p.m.

The Person

You’re composed, attentive, and genuinely hospitable. You take pride in creating a calm, organized, and professional atmosphere where visitors feel valued and teams feel supported.

You see details others might miss and handle challenges with grace and confidence. If you love bringing structure, clarity, and warmth to every interaction — this is the place for you.

Key Responsibilities

  • Greet and assist visitors, clients, and vendors with professionalism and warmth
  • Manage incoming calls, emails, and front-desk inquiries with efficiency and courtesy
  • Oversee mail, deliveries, and conference-room scheduling
  • Purchase and maintain office supplies and equipment
  • Maintain a polished, welcoming office environment
  • Provide administrative support to accounting, marketing, and project teams
  • Assist with scheduling, event coordination, and general office operations
  • Uphold confidentiality, accuracy, and attention to detail in all communications

    • What You Bring

  • Excellent communication and interpersonal skills
  • A polished, professional demeanor with a customer-service mindset
  • Strong organizational and multitasking ability
  • Proficiency in Microsoft Office and general office systems
  • Experience managing office supplies or facilities preferred
  • Prior experience as a receptionist or administrative professional
  • A team-oriented attitude with reliability and initiative

    • Pay Transparency

    It is GCM’s intent to pay all team members competitive wages that are fair, motivational, and equitable.

    Typical range for this position : $19.00 – $25.00 per hour , plus performance-based incentives and benefits.

    Key Result Areas (KRAs)

    KRA 1 : Professional Representation & First Impressions

    Objective : Ensure that every client, visitor, and vendor experiences a professional, positive, and consistent introduction to GCM, reflecting the company’s values of integrity, excellence, and hospitality.

    KPIs :

  • 95%+ visitor satisfaction based on internal feedback
  • Reception and lobby areas maintained in “client-ready” condition 100% of the time
  • Guests and callers greeted and assisted within 60 seconds of contact
  • Zero missed or misrouted calls or appointments

    • KRA 2 : Office Operations & Administrative Efficiency

    Objective : Support day-to-day operations through organized scheduling, document handling, and cross-departmental coordination.

    KPIs :

  • Meeting rooms and calendars managed with no conflicts
  • Incoming mail and deliveries processed within one business day
  • Internal administrative requests fulfilled within 24–48 hours
  • Zero backlog of unaddressed correspondence or front-desk emails

    • KRA 3 : Office Supply & Facility Management

    Objective : Maintain an organized, well-stocked, and professional office environment to support productivity and presentation standards.

    KPIs :

  • Supply inventories monitored weekly; zero stockouts of essential items
  • Vendor orders processed within two business days
  • Workspace maintained to safety and cleanliness standards
  • Facility checklist completed quarterly with no deficiencies

    • KRA 4 : General Administrative Support

    Objective : Provide timely, accurate, and proactive administrative support to accounting, marketing, project management, and leadership teams.

    KPIs :

  • Departmental requests completed within agreed timelines (24–48 hours typical)
  • Meeting notes, agendas, and follow-up items distributed within one business day
  • Travel arrangements and document preparation handled with zero errors
  • Positive internal feedback rating (4.5 / 5 or higher) from supported departments
  • Proactive issue identification and resolution before escalation

    • KRA 5 : Communication & Internal Coordination

    Objective : Maintain professional, accurate, and responsive communication across all departments.

    KPIs :

  • Call logs and message routing maintained at 100% accuracy
  • Communication delivered promptly with professional tone
  • Active participation in departmental meetings with full follow-through
  • Recognition from peers for clarity, reliability, and responsiveness

    • KRA 6 : Professional Growth & Continuous Improvement

    Objective : Demonstrate ongoing commitment to personal and professional development while contributing to GCM’s culture of continuous improvement.

    KPIs :

  • Completion of at least one professional training or certification annually
  • Participation in quarterly review and process-improvement sessions
  • Documented efficiency improvements or innovations each year
  • Consistent demonstration of GCM’s core values in daily interactions

    • Join Our Team

    Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about fit, apply anyway — we’re looking for the right person, not a perfect checklist.

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    Front Desk Coordinator • Fort Myers, FL, United States