Director of Rooms

Job Description

Job Description

Director of Rooms

As the Director of Rooms, you will oversee all front office, housekeeping, and guest services operations to ensure exceptional guest experiences. You’ll lead and develop department teams, manage budgets, and drive operational excellence. This role requires strong leadership, a focus on service, and a commitment to maintaining high standards across all room-related functions.

Key Responsibilities

• You will be the operational leader of our hotel's guest experience, overseeing all aspects of the rooms division and ensuring the highest level of service and satisfaction.
• Your daily tasks will include managing the front office, housekeeping, and guest services departments, as well as monitoring guest feedback and implementing improvements.
• You will report to the General Manager or Hotel Operations Manager.
• A career as a director of rooms can lead to opportunities in various executive-level roles within the hospitality industry, such as regional director of rooms, vice president of operations, or other corporate positions.

Education & Experience

Hotel experience is always a plus! Applicants should have :

What You’ll Need to Succeed

Why Our Associates Love HVMG

About HVMG

Our Be Excellent culture is more than just words on a website we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."

We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny , and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.

HVMG  is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.