Talent.com
Front Office Manager
Front Office ManagerThe Fairmont Hotel • Santa Monica, CA, United States
Front Office Manager

Front Office Manager

The Fairmont Hotel • Santa Monica, CA, United States
1 day ago
Job type
  • Full-time
Job description

Company Description

Situated atop the scenic bluffs overlooking Santa Monica Beach, Fairmont Miramar Hotel & Bungalows is just a stone's throw away from some of Southern California's best attractions including Santa Monica Pier and its historic carousel as well as Third StreetPromenade famous for its fine restaurants, live entertainment, movie theatres, shopping, local artists' scene and a weekly farmer's market.

What is in it for you :

  • Employee benefit card offering discounted rates in Accor worldwide for you and your family
  • Learning programs through our Academies designed to sharpen your skills
  • Ability to make a difference through our Corporate Social Responsibility activities
  • Career development opportunities with national and international promotion opportunities. The sky is your limit
  • Salary Range : $85,000-$95,000USD Gross per annum

Job Description

Reporting to the Director, Front Office, responsibilities and essential job functions include but are not limited to the following :

  • Assist the Director, Front Office in all aspects of the department and ensure service standards are followed
  • Provides managerial support for Front Office and Guest Services in the daily operational duties for these areas
  • Consistently offer professional, friendly and engaging service
  • Ensure proper staffing and scheduling of all Front Office colleagues in accordance to productivity guidelines
  • Communicate through pre-shift logs, emails and departmental meetings all pertinent information for the respective shift and areas of operation
  • Train supervisors and fulfill training role in the absence of the trainer
  • Assist guests regarding hotel facilities in an informative and helpful way
  • Follow department policies, procedures and service standards
  • Follow all safety policies
  • Other duties as assigned
  • Qualifications

  • Passion for guest service
  • Excellent written and verbal communication, interpersonal and leadership skills
  • Highly organized, results-oriented with the ability to be flexible and work well under pressure
  • Degree or Diploma in Hospitality Management is an asset
  • Fluency in English
  • Minimum of 1 year previous proven supervisory experience
  • Must have the ability to handle a multitude of tasks and Guest requests
  • Knowledge of Micros-Fidelio Property Management System an asset
  • Should possess or seek certification in basic first aid
  • Strong guest service orientation and training skills background required
  • Ability to work independently and prioritize responsibilities
  • Experience with a Hotel loyalty program an asset
  • Computer proficiency in a Windows environment (Word, Excel, PowerPoint)
  • Additional Information

    All your information will be kept confidential according to EEO guidelines.

    Our commitment to Diversity & Inclusion :

    We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

    Why work for Accor?

    We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

    By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor,visit https : / / careers.accor.com /

    Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

    #LI-YC1

    Create a job alert for this search

    Front Office Manager • Santa Monica, CA, United States

    Related jobs
    Front Office Supervisor - Element Anaheim Resort

    Front Office Supervisor - Element Anaheim Resort

    Lodging Dynamics • Anaheim, CA, USA
    Part-time
    Quick Apply
    Life as a Front Office Supervisor : .Schedule routine inspections of all guest rooms / suites and public areas to ensure everything is clean and in good repair. Assist in controlling expenses and minimi...Show more
    Last updated: 7 days ago
    Front Office Manager - Hotel

    Front Office Manager - Hotel

    AlohaHP • Los Angeles, CA, USA
    Permanent
    Quick Apply
    Hospitality / Hotel Management.A high-end hospitality group is hiring an experienced.This property serves a mix of business, entertainment, and international guests - and is preparing for increased...Show more
    Last updated: 30+ days ago
    Front Office Supervisor - Kimpton Everly Hotel

    Front Office Supervisor - Kimpton Everly Hotel

    USA Jobs • Los Angeles, CA, US
    Full-time
    Kimpton Hotel Front Office Manager.We believe heartfelt, human connections make people's lives better.Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, gene...Show more
    Last updated: 14 hours ago • Promoted • New!
    Front Office Supervisor - La Mirada

    Front Office Supervisor - La Mirada

    Children's Happy Teeth & Happy Braces • West Covina, CA, US
    Full-time
    Front Office Supervisor at Children's Happy Teeth and Happy Braces.Join Our Team as a Front Office Supervisor at Children's Happy Teeth and Happy Braces! Are you a customer service-driven professio...Show more
    Last updated: 30+ days ago • Promoted
    Front Office Lead - La Mirada

    Front Office Lead - La Mirada

    Children's Happy Teeth & Happy Braces • Long Beach, CA, US
    Full-time
    Join Our Team at Children's Happy Teeth and Happy Braces!.Are you a customer service-driven professional looking for an opportunity to make a meaningful difference in a supportive and professional ...Show more
    Last updated: 30+ days ago • Promoted
    Front Office Manager

    Front Office Manager

    Hilton Garden Inn LAX • Los Angeles, CA, US
    Full-time
    At Concert Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotel management. Our approach is seamless and ta...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Front Office Manager

    Assistant Front Office Manager

    Omni Houston Hotel • Los Angeles, CA, US
    Full-time
    Omni Los Angeles Hotel Front Office Manager.From sunny beaches to world-class entertainment, the city of Los Angeles is a great place to live, work and play. The four-diamond Omni Los Angeles Hotel ...Show more
    Last updated: 30+ days ago • Promoted
    Front Office Agent

    Front Office Agent

    FAIRMONT • Los Angeles, CA, US
    Full-time
    At Fairmont, our passion is to connect our guests to the very best of our destinations.From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer...Show more
    Last updated: 28 days ago • Promoted
    Assistant Rooms Operations Manager - Front Office

    Assistant Rooms Operations Manager - Front Office

    Marriott International • Newport Coast, CA, US
    Full-time
    Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations of areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge / Guest Servi...Show more
    Last updated: 30+ days ago • Promoted
    Front Office agent

    Front Office agent

    Schulte • Anaheim, CA, US
    Full-time
    Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team! SHG is an organization whose success is rooted in its service culture.Our mission is ...Show more
    Last updated: 30+ days ago • Promoted
    Front Office Agent

    Front Office Agent

    The Fairmont Hotel • Los Angeles, CA, United States
    Full-time
    At Fairmont, our passion is to connect our guests to the very best of our destinations.From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer...Show more
    Last updated: 30+ days ago • Promoted
    Front Office Manager

    Front Office Manager

    Hyatt Hotels • Los Angeles, CA, US
    Full-time
    At Hyatt, we believe our guests choose us because of our caring and attentive associates who deliver efficient service and meaningful experiences. The Front Desk Manager reports to the Director of R...Show more
    Last updated: 1 day ago • Promoted
    Director of Front Office

    Director of Front Office

    Balboa Bay Club • Newport Beach, CA, United States
    Full-time
    Responsible for providing strategic direction and managing the Front Office and Guest Experience to ensure smooth operation of all systems and services required to meet Company standards and Forbes...Show more
    Last updated: 16 days ago • Promoted
    Front Office Supervisor - Marriott Beverly Hills

    Front Office Supervisor - Marriott Beverly Hills

    Remington Hospitality • Los Angeles, CA, US
    Full-time
    Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides / bell ...Show more
    Last updated: 17 days ago • Promoted
    Office Manager (B2B Womens Fashion)

    Office Manager (B2B Womens Fashion)

    Scandal Italy • Los Angeles, CA, United States
    Full-time
    Exciting Opportunity : OFFICE MANAGER (B2B Women's Fashion) 🌟.Are you ready to take the helm in a dynamic and rapidly growing fashion enterprise?. We're seeking a Wholesale Office Manager to spearhe...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Front Office Manager

    Assistant Front Office Manager

    Remington Hospitality • Costa Mesa, CA, US
    Full-time
    Assistant Front Office Manager.The Assistant Front Office Manager supports the Front Office Manager in overseeing the daily operations of the front office to ensure excellent guest service, efficie...Show more
    Last updated: 28 days ago • Promoted
    Office Manager (Orange)

    Office Manager (Orange)

    FusionSite • Orange, CA, US
    Part-time
    The Office Manager will assist the Market Leader / General Manager in providing leadership to the team by overseeing daily operations in all areas of finance, customer service, human resources, and...Show more
    Last updated: 1 day ago • Promoted
    Assistant Front Office Manager - Conrad Los Angeles

    Assistant Front Office Manager - Conrad Los Angeles

    Hilton • Los Angeles, CA, US
    Full-time
    Assistant Front Office Manager.Be a part of the newest luxury hotel in downtown LA, Conrad Los Angeles! As part of the billion-dollar project, The Grand LA, this is the 7.Want to get an inside look...Show more
    Last updated: 30+ days ago • Promoted