Systems Application Administrator - Bozeman

Job Description

The Systems Application Administrator position is responsible for the use and configuration of operational applications used by each employee in their perspective job functions. This position is fast paced and ever changing and requires regular management of changing priorities. Occasional nighttime and weekend work is required within this position. The IT Organization within Zoot is responsible for designing, constructing and maintaining the foundational information technology systems employed by the company to do business. This includes all aspects of the live hosting environment for our proprietary software as well as the desktop environments in use for each employee. For over 30 years, Zoot Enterprises has been a global provider of advanced origination, acquisition, and decision management solutions. Our customer?centric tools and services enable Zoots clients to add value and differentiation, while providing nimble, scalable solutions for specific business objectives. Zoot provides a cloud based, secure processing environment. We offer tailored data driven decisioning technology solutions that empower our clients to streamline processes, increase flexibility and efficiency, accelerate growth, while accessing hundreds of cutting edge data sources to help reduce risk.

Essential Job Functions

• Design, implement, and support Atlassian products, Java, and source code repository.
• Spearheading monitoring, collaboration, and CI / CD applications.
• Assist with evaluating and recommending IT solutions, products, and services.
• Work with other personnel / departments to analyze requirements and alternatives and make acquisition recommendations.
• Plan, coordinate, and implement security measures to protect data, software, and hardware.
• Maintain and administer deployment standards for system applications, updates, and patch management.
• Install new software releases and system upgrades, evaluate and install patches, and resolve softwarerelated problems.
• Diagnose, troubleshoot, and resolve software and other system problems, and replace defective components when necessary.
• Perform routine maintenance and backups for the supported system applications as necessary.
• Monitor and evaluate the performance of system applications.
• Provide technical support, training and documentation to the IT team and auxiliary departments.
• Respond to requests to assist in critical problem resolution, including after?hours support needs.
• Utilize ticketing system to track defects and requested enhancements.
• Use Change Management and Release Management processes to make changes to the corporate environment.
• Plan, coordinate, and implement hardware and software replacements or upgrades; using automation where applicable.
• Participate in scheduled monthly maintenance windows.
• Track time on a daily basis that is required by accounting.
• Compliance with and knowledge of Zoot's Policies and Procedures, Code of Business Conduct, and Employee Agreement.
• Achieve a service?focused culture with emphasis on delivering on?time, high?quality products and services to internal customers.

Education, Training, and Experience Requirements

Physical Requirements

All positions at Zoot require the ability to move about inside an office environment which includes the operation of computers and other office productivity machinery and frequently communicates with other employees, clients, vendors, and visitors. This position specifically requires long periods of sitting at a computer workstation.

Working Conditions | Work Hours | Location

This position will take place primarily in an office setting. It is expected that employees, and specifically this position, regularly and consistently report to work on site at Zoots headquarters and work between 40-45 hours per week. This will include working during Zoots Core Hours which are between 9am-4pm Mountain Time Monday-Friday. This position may require travel. Occasional nighttime and weekend work is required within the position.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job which may include helping others in the same or different departments, may be assigned by supervision. Duties, responsibilities and activities may change at any time with or without notice.

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