Director, Product Manager, CitiDirect

Product Management Sr. Group Manager CitiDirect Americas (NAM / LATAM)

This position requires fluency in Spanish with Portuguese preferred. If you are not fluent in Spanish, please do not apply.

The Product Management Sr. Group Manager CitiDirect Americas (NAM / LATAM) will be a product leader and manager of a high-performing group of regional / cluster product management talent. This leader will be responsible for understanding the various markets and industries, direct competitors' products and services, and the changing financial regulatory environment. The right candidate will be able to move easily from establishing cluster-level business strategies that deliver product and technology transformation, partner with country level leaders and resources to define future investment needs, collaborate with Global product management leadership and teams to influence product enhancements that drive the cluster goals and global strategy forward. This leader will also have to be ready and willing to roll up their sleeves, get comfortable working with the team and experts to get emersed in the data and details of any given business problem. Excellent verbal and written communication in both English and Spanish are a must (Portuguese a plus) , with the ability to frame and create strong written strategic materials a plus. The right candidate will be the face of CitiDirect for the region to Citi's clients. They will represent the Platform and Data Service organization in meaningful client touchpoints, necessitating a high degree of communication influence and aptitude.

Responsibilities

• The Product Performance Management Group manager CitiDirect Americas, leads the overall performance of the CitiDirect platform and monitors performance drivers for the platform and Americas portfolios
• This position will lead the teams responsible for the ongoing performance and maintenance of CitiDirect in both the NAM and LATAM cluster, including client experience, risk and distribution
• Shapes and implements performance improvement strategies, with a specific focus on competitive analyses, market analyses, global product development road maps, and product line extensions
• Defines and analyzes sector regulatory trends, opportunities and issues
• Represent customer needs and provide strategic direction on product development features, functionality and overall competitiveness
• Collaborates with cross-functional teams, including technology, operations, legal, implementations, and sales to deliver solutions for Citi clients
• Ensures sales and relationship managers are trained, and ready to identify client needs, and proposes solutions in line with business objectives
• Partners closely with sales teams to identify client opportunities and with the client management organization to meet with prospective clients and to size new opportunities
• Produces cluster and sector-specific marketing material that will arm the sales force with the tools necessary to grow Citi's business

Qualifications

Education

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Product Management and Development

Product Performance Management

Full time

Miami Florida United States

$170,000.00 - $300,000.00

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including : medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and / or contact the recruiter.

Anticipated Posting Close Date : Jul 03, 2025

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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