Application Administrator - Project Assistant

Application Administrator - Project Assistant

Join to apply for the Application Administrator - Project Assistant role at NYS Office of Information Technology Services

Base pay range

$86,681.00 / yr - $109,650.00 / yr

Description

The New York State Office of Information Technology Services (ITS) provides operational support 24 hours a day, 7 days a week, 365 days a year, supporting more than 4,900 applications for 53 New York State Agencies. Under the direction of an Information Technology Architect 2 within Chief Administration Office, Human Resources (HR), the Application Administrator will be responsible for designing and overseeing the implementation of secure and efficient enterprise applications, requiring minimal traditional coding, to meet client agency business needs. The position will research and analyze internal business processes to optimize and automate them. It will collaborate with business stakeholders and end users to gather and document software requirements and work closely with developers to design, test, and implement new software features and updates.

Duties Include But Are Not Limited To The Following

• Partner with HR, other ITS teams, and external vendors on system optimization projects, and process improvements.
• Develop both existing and new interfaces, customizations, extensions, and 3rd party applications.
• Create custom applications using no code or low code solutions to meet specific business needs, including designing user interfaces, workflows, and data integrations.
• Translate business requirements into Workday processes using the no code / low code tools.
• Deliver ongoing technical support, troubleshooting issues, and ensuring optimal performance of Workday.
• Design and develop interactive dashboards and reports to provide actionable insights from data.
• Collaborate with HR and business stakeholders to deliver accurate, timely, and user-friendly reports.
• Coordinate with the Business Systems Analyst 2 to develop and maintain process documentation and training materials to support change management initiatives.
• Retrieve reports and data from Workday as needed to support business needs.
• Implement solutions integrating multiple data sources and services, including API and REST services.

Qualifications

Minimum Qualifications

Education / Experience Substitutions

Preferred Qualifications

Please Note

Additional Comments

Fingerprinting and background check are required for employment with ITS. Salary commensurate with experience.

Benefits of Working for NYS

Generous benefits package, worth 65% of salary, including :

Health Care Benefits : Eligible employees and dependents can pick from a variety of affordable health insurance programs. Family dental and vision benefits at no additional cost.

The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.

This position may require critical services to be performed outside of normal work schedule.

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