Telecom Engineer
The team is responsible for supporting the IP network and telecommunications infrastructure nationwide. Expected to be a long term assignment and will extend.
Responsibilities Include :
- Monitoring network and telecommunications infrastructure using CA Spectrum and various other tools.
- Provide tier I and / or tier II network support and escalate as needed
- Assist with managing incidents of all severity
- Severity 2 incidents include an MTTR goal of two hours
- Assist and / or lead outage bridges as needed
- Take inbound support calls from internal campus and field customers as needed
- Create incidents and tasks via ServiceNow; will also work with problem and change requests
- Record detailed and accurate customer and problem information in incidents
Requirements :
- Remedy Incident Management
- Must be proficient typing
- Excellent written and verbal communications skills
- Independent problem solver and strong team player capable of making solid fact-based decisions under pressure
- Strong troubleshooting skill; solid understanding of network fundamentals and concepts
Preferred Experience :
- Cisco CCNA and / or on the job experience managing and supporting Cisco technology
- SDWAN / Big Switch / Silver Peak
- Telecommunications, RF, Microwave, Wi-Fi
Compensation : $40.00 - $45.00 per hour
We'll get you where you want to go
Choosing the right staffing company is challenging. You need someone who can do more than point you to a job listing; you need a true partner.
When you work with Spero™, you get an entire team of recruiting professionals who know your industry, listen to what you want and will look out for your best interests. This includes :
- Help navigating through the confusing client hiring process
- Knowledge and skill to help you avoid land mines throughout the hiring process
- Help preparing for each step of your interview process
- A behind-the-scenes advocate to help you stand out from other candidates
- Career guidance
- Career openings you can't find anywhere else
Whether you're actively looking for new opportunities or not, we want to get to know you. What do you want out of your next job?
What do you want out of your career? What do you want out of life? Wherever you want to go, we can help you get there.
Call us. Let's talk. We can't wait to meet you.
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