Overnight Grocery Lead
Giant Eagle
Market District,McCutcheon & Stelzer,
Full-time
Description
- Experience Required : 6 months to 1 year; Desire to become a Non-union Team Leader required; Retail work experience or Store Leader recommendation
- Experience Desired : Prior experience in grocery / dairy or related field; Retail leadership or supervisory experience;
Demonstrated product knowledge relevant to department; Satisfactory performance and discipline record
- Education Desired : High school diploma or equivalent
- Certification or Licensing Required : Varies by department
- Lifting Requirement : Up to 50 pounds
- Age Requirement : At least 18 years of age
Job Responsibilities
- Enable unparalleled guest service by leading the team by example, constantly striving to delight and surprise our guests, vendors, and stakeholders.
- Understand all guest service initiatives and measurement tools (i.e. voice of guest, mystery shoppers).
- Respond to guest calls regarding product inquiries, special orders and product requests.
- Schedule Team Members and delegate work assignments.
- Provide coaching and feedback to Team Members.
- Oversee and evaluate training provided to Team Members
- Attend and conduct daily team huddles.
- Write department orders, monitor ordering and supervise stocking and receiving.
- Develop and implement merchandising plans using company guidelines
- Take an active role in building the store's product assortment.
- Track and reduce out of stocks and participate in taking of physical inventories.
- Utilize all available tools to help reduce and eliminate shrink.
- Comply and perform self-assessments.
- Pass all internal and external audits.
- Understand and adhere to the collective bargaining agreement.
- Develop and maintain communication processes with other departments.
- Be willing and able to back up other grocery lead positions.
- Must be able to work a flexible schedule, which could include nights, weekends and holidays.
- Maintain safety as the top priority for our Team Members, guests and products.
- Properly handle products and equipment in accordance with food safety and safety guidelines.
- Actively participate in, and promote, an environment which embraces diversity, inclusion and respect for Team Members, guests, vendors and the community.
3 days ago