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ARP Driver - PSEG

ARP Driver - PSEG

SMS Group of CompaniesNew Brunswick, NJ, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

JOB SUMMARY

Under the direction of the Program Manager, the Appliance Removal Driver will lead the daily Appliance Pickup Process. Utilizing a 26-foot Box truck they will respond to prescheduled appointments to collect appliances to be recycled while ensuring high quality customer interaction.

DUTIES AND RESPONSIBILITIES

  • Primarily works as the lead for a two-man crew to safely remove appliances from the customer home. This includes travel time, meeting with customers, and removing identified appliances.
  • Operating a 26’ box truck, with lift gate, to complete pre-scheduled appointments
  • Meet established daily, weekly, and monthly Key Performance Indicators
  • Display professional appearance
  • Track / Report pickups and deliveries using mobile or handheld device.
  • Collaborate with the program’s team / leadership to identify and recommend areas of improvement
  • Load and unload appliances with assistance
  • The ability to lift at least 100 pounds with manual equipment such as shoulder straps / shoulder dolly.
  • Perform related work as required

Qualifications

  • Valid chauffeur license and good driving record
  • 2 – 3 years of experience operating 26-foot box trucks (with air brakes)
  • Excellent communication, customer service, and interpersonal skills
  • Professional appearance
  • Ability to use and operate handheld mobile or computer devices.
  • Exercises good judgment and maintain safety requirements at all times
  • Able to lead, motivate, be diplomatic, and build positive rapport with customers
  • Able to communicate with technical and non-technical individuals
  • Able to work independently and with a team
  • Able to work flexible schedule, including evenings and weekends
  • Able to bend, stoop, and reach
  • Must be able to pass criminal background check, drug screening, and DOT Physical

    • MINIMUM REQUIREMENTS

  • Able to work in very fast-paced environment and meet deadlines.
  • Problem-solver : Able to respond to diverse set of challenges in the field and do whatever it takes to meet project deliverables on schedule.
  • Ability to communicate effectively with peers, supervisors, and customers
  • Ability to pass a DOT Physical
  • Able to lift 75 lbs. or more and maneuver load safely.

    • PREFERRED QUALIFICATIONS

  • 1 year of furniture or appliance delivery experience (loading and unloading)
  • 2-3 years of customer service experience
  • Experience with Customer Management Systems / Databases
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    Driver • New Brunswick, NJ, US