Job Description
Job Description
BDC Manager – Multi Location
Join a Growing, Family-Owned Team!
Bettenhausen Automotive is expanding! As we grow our Centralized Sales BDC team to support three locations, we're seeking a motivated, hands-on BDC Manager to lead and develop our Business Development Center representatives. If you're an energetic, organized, and people-focused leader with a passion for driving results, we want you on our team!
At Bettenhausen, we're proud of our strong reputation built on honesty, teamwork, and putting people first -our customers and our employees. We don't just offer jobs; we offer careers . With a supportive, family-like atmosphere, real growth opportunities, and free college education through our partnership with Strayer University , we're invested in your success.
What You'll Do
- Lead, coach, and develop a team of BDC Representatives to meet and exceed goals.
- Oversee daily operations of the Sales BDC for all store locations.
- Monitor call, lead, and appointment performance metrics to ensure efficiency and effectiveness.
- Implement process improvements to increase appointment show rates and conversion.
- Provide ongoing training and feedback to team members.
- Collaborate closely with Sales and Marketing departments to maximize lead generation and management.
- Ensure CRM data accuracy and timely follow-up on all customer leads.
- Promote and uphold our culture of positivity, professionalism, and exceptional service.
What We're Looking For
1-2 years experience as Sales BDC Manager, leading 5+ BDC Members preferredMust have Automotive BDC experienceStrong communication and motivational skills.Data-driven mindset with the ability to analyze and act on performance metrics.Excellent organizational and multitasking abilities.High energy, positivity, and a passion for customer satisfaction.Experience with dealership CRMs (e.g., VinSolutions, Reynolds & Reynolds preferred)Compensation & Schedule
Competitive salary based on experienceMonthly BonusesFull-time , 5 days per week (some evenings and Saturdays may be required)Benefits That Care for You
Health, Dental, and Vision InsuranceShort-Term Disability & Life InsuranceAccident, Cancer, Critical Illness, & Hospital Insurance Options401KPaid Time Off (PTO)Employee Assistance & Referral ProgramsFree College Degree Program through Strayer UniversityBe Part of a Team That's Going Places
If you're ready to lead a high-performing BDC team and grow with an organization that values integrity, teamwork, and personal development, apply today!
Job Posted by ApplicantPro