Field Technician / Warehouse

Pay Rate $23 / hr W2 This requires the ability to understand and follow simple to moderately complex processes and work instructions.

Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.

A moderate amount of physical activity (e.g.

lifting, moving, and stacking equipment) is also required of this role.

This is not solely a “sit behind a desk and work on a computer” type roles.

In addition, the roles in the areas require direct interaction with the customer’s end users – via e-mail, phone or in person

• so communication and soft skills are critical.

The below tasks and processes are expected for this role : IMACD : Coordinate with end users to deliver / install their IT equipment; monitor the IMACD ServiceNow queue to ensure timely fulfillment of end user requests for new or replacement IT equipment.

Staging : Set up compute devices with an operating system and applications per build type.

Coordinate with fulfillment teams once devices are ready to be deployed.

Moves : Move end user peripherals (monitors, keyboards, mice, and docking stations) from the warehouse to work areas in the building and set them up.

Inspect a floor plate to ensure all the desks are equipped and the equipment is set-up and connected properly.

Destaging : Receive, unpack, and scan equipment received from FedEx, the Regional Offices and / or dropped off by local IT resources; execute BIOS wipe on desktops and laptops; power on and test monitors.

Warehouse : Move, store, organize, and scan IT equipment in the warehouse and ensure an accurate inventory is kept of serialized assets and consumable items.

Skills / Qualities / Attributes : Ability to follow simple to moderately complex work instructions Use of a handheld barcode scanner Attention to detail – pay attention and do it right the first time Able and willing to perform physical tasks Use of a pallet jack Candidates do need to be able to use a computer and applications like ServiceNow