Remote Welcome Center Associate-Call CenterFairview Lake YMCA Camps • Livingston, NJ, US
No longer accepting applications
Remote Welcome Center Associate-Call Center
Fairview Lake YMCA Camps • Livingston, NJ, US
3 days ago
Job type
- Full-time
- Remote
Job descriptionGreet members and guests professionally, responding to their inquiries efficiently Answer phone calls within three rings, providing clear information about facilities and programs Handle negative feedback courteously and forward suggestions to supervisors Process membership registrations and charge appropriate fees for services Assist with outbound calls and maintain communication with members and staff High School Diploma; Associate Degree in Business or related area preferred Minimum of one year experience in customer service and / or sales preferred Strong communication and interpersonal skills Computer literacy in Microsoft Office; prior knowledge of Active-net and Camp Brain Software is a plus Valid Driver's License and reliable transportation Bilingual ability (Spanish / English) preferred Experience with customer service in a nonprofit or community-focused environment Ability to travel up to 10% of the time Demonstrated ability to work under minimal supervision and make sound decisions Strong organizational and detail-oriented skills
Employer Industry : Nonprofit Organization (YMCA)
Why consider this job opportunity :
- Sign-on bonus may apply
- Salary up to $22.80 per hour
- Professional development opportunities and complimentary use of YMCA facilities
- Opportunity to work in a mission-driven organization focused on community service
- Supportive and collaborative work environment
- Chance to make a positive impact on members' lives through excellent customer service
What to Expect (Job Responsibilities) :
What is Required (Qualifications) :
How to Stand Out (Preferred Qualifications) :
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Center • Livingston, NJ, US
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