Field Account Manager

Field Account Manager - Virtual, Florida

Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life's other most important assets : our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit solera.com.

The Role

As a Field Account Manager, you will be the face of Solera / AutoPoint, acting as a trusted partner to dealership groups and corporate ownership teams. Your primary responsibility is to strengthen relationships with existing clients, optimize operational efficiencies, particularly in Fixed Operations Marketingand drive customer satisfaction and revenue growth. This role involves managing client relationships throughout the customer lifecycle, from onboarding to account expansion. You will oversee account maintenance, product integration, and strategic revenue initiatives. Ultimately, your success will be measured by your ability to cultivate long-term client advocacy and contribute to the expansion of Solera's Key Account portfolio.

What You'll Do

• Assess client performance using reports and direct observation, identifying opportunities to improve dealership fixed operations.
• Maintain proactive, high-level communication with key stakeholders, including Service / Fixed Ops Directors, Dealer Principals, General Managers, and corporate executives.
• Develop and sustain strong business relationships at both the dealership and corporate levels.
• Promote a culture of continuous improvement in dealership operational processes.
• Educate clients on AutoPoint products, demonstrating their value within dealership operations.
• Analyze and interpret key performance metrics (KPIs) that influence dealership and group business strategies.
• Align AutoPoint's value proposition with the business objectives of dealerships and ownership groups.
• Conduct regular reviews of marketing product performance with assigned accounts.
• Managing and optimizing paid digital marketing campaigns, including pay-per-click (PPC) advertising, display ads, and social media advertising.
• Recommend strategic marketing program adjustments to enhance client success.
• Share Solera / AutoPoint industry insights to help clients stay competitive.
• Possess a broad understanding of Solera's non-marketing solutions to facilitate client discussions.

Account Retention & Growth

What You'll Bring

Other Requirements

Equal Opportunity Employer

SOLERA HOLDINGS, INC., AND ITS US SUBSIDIARIES (TOGETHER, SOLERA) IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. THE FIRM'S POLICY IS NOT TO DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, MARITAL STATUS, MENTAL OR PHYSICAL DISABILITY, AND GENETIC INFORMATION, OR ANY OTHER BASIS PROTECTED BY APPLICABLE LAW. THE FIRM ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES.