Member Services Representative II

Join Our Team at ACWA JPIA!

ACWA JPIA is an award-winning risk pool serving California's public water agencies. We are proud of our supportive, collaborative workplace and are excited to welcome a new Member Services Representative II to our Member Services Department in Roseville, CA.

This role is a great opportunity for someone who is a seasoned insurance professional with experience in underwriting and member engagement, particularly within the public sector or a risk pooling organization. They are detail-oriented and customer-focused with proven expertise in property and liability coverage, risk management, and tailored member services solutions.

What You'll Do :

• Prepare certificates of coverage, endorsements, and other essential insurance documents with accuracy and attention to detail
• Review member contracts, analyze risk transfer provisions, and provide consultation on proper risk transfer practices
• Assist prospective and current members in gathering, reviewing, and evaluating underwriting data for new coverage, renewals, and optional programs
• Collect, review, and analyze data to prepare coverage comparisons and renewal indications for prospective and existing members

Why You'll Love Working Here :

For the job profile and application procedure, please visit the JPIA's website. Submit JPIA application, along with cover letter and resume to hr@acwajpia.com by November 30, 2025. This recruitment can end at any time without prior notice. No walk-ins please. EOE employer.