Patient Access Representative

Job Opportunity At SSM Health St. Clare Hospital

It's more than a career, it's a calling.

Worker Type : Regular

Job Highlights :

The anticipated schedule for this 32-hour day shift role is Monday, Tuesday, Wednesday and Friday, although some Thursdays may be needed occasionally. This position will sit in the Radiation Oncology unit, prior experience in the area is preferred. Medical office, including working with Epic, is also preferred. Strong and positive people skills with a desire to serve others, flexibility, and strong computer skills are a must.

Job Summary :

Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure.

Job Responsibilities And Requirements :

PRIMARY RESPONSIBILITIES :

• Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.
• Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules.
• Assists with coordination of activities related to insurance pre-certification / authorization.
• Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.
• Performs clerical and reception duties associated with patient registration.
• Identifies process improvement opportunities and participates in improvement plans.
• Works on special projects as needed.
• May review the work of others.
• Performs other duties as assigned.

EDUCATION :

EXPERIENCE :

PHYSICAL REQUIREMENTS :

REQUIRED PROFESSIONAL LICENSE AND / OR CERTIFICATIONS :

Department : 4205000012 Radiation Oncology

Work Shift : Day Shift (United States of America)

Scheduled Weekly Hours : 32

Benefits : SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law.