Social Media Marketing Specialist Job at SSi People in San Francisco

Overview

Social Media Operations Specialist (Contract) at SSI People. We’re looking for an experienced Social Media Operations Specialist with expertise in organic and paid campaign trafficking. This role is focused on managing delivery workflows, overseeing vendor and agency execution, enforcing security protocols, tracking performance metrics, and maintaining the tools and dashboards that keep social operations running efficiently.

This is a technical operations role , ideal for someone who thrives on optimizing processes, managing complex systems, and ensuring flawless campaign delivery across social platforms.

What You’ll Do

• Manage organic and paid campaign delivery across social platforms like Instagram, TikTok, YouTube, and X / Twitter.
• Act as the main point of contact for platform-related operational issues.
• Execute planned and reactive content takedowns.
• Manage user access and maintain platform security.
• Oversee vendor and agency workflows, onboarding, and escalation processes.
• Lead quality control checks and ensure accuracy across all deliverables.
• Track, analyze, and report operational and performance metrics.
• Coordinate localization (translations, regional assets) and secondary creative elements (e.g., thumbnails).
• Maintain and update dashboards, tools, and process documentation.
• Provide regular campaign status updates to internal stakeholders.
• Troubleshoot technical issues and collaborate with technical support teams.
• Recommend process improvements and workflow optimizations.

What You’ll Bring

You’re someone who :

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