Banquet Manager

PRIMARY OBJECTIVE OF POSITION :

To coordinate the activities of the banquet department to deliver quality products and services to guests. Achieve a high level of guest satisfaction while maintaining high level of service as per Langham Hospitality Group Brand Standards and Forbes standards.

RESPONSIBILITIES AND JOB DUTIE S :

• To finalize food, beverage and meeting room set-up requirements.
• Familiarization with catering's standard operating procedures and adhering to these guidelines.
• To be prompt and accurate in completion of assigned projects.
• To establish and maintain customer contact at all functions.
• To establish communication with the executive and banquet chef, banquet staff, catering service managers, and catering staff.
• To recommend and identify new ideas, methods and markets.
• To promote energy conservation and other sustainability programs along with achieving accident prevention goals.
• Tracing files to ensure proper finalization of program.
• Inspection of operations three times each shift.
• Conduct training classes for new serving and set-up equipment.
• Perform duties of managers when necessary to ensure property management coverage is maintained.
• Perform duties of line employees as needed under high volume and emergency situations.
• Report for duty as scheduled by direct supervisor according to operating hours.
• Provide maximum levels of guest service while maintaining Langham Hospitality Group standards.
• Be fully versed in all Forbes service standards, train, reinforce and ensure the proper execution of those standards.
• Other duties as assigned by direct supervisor.

PHYSICAL DEMANDS :

SPECIAL SKILLS REQUIRED :

EDUCATION & EXPERIENCE REQUIRED :

LICENSES OR CERTIFICATES :

Ability to obtain any government required license or certificates.

SALARY RANGE :

$67,200 - $84,000 / annually, plus Banquet incentive plan

BENEFITS FOR FULL-TIME WORKERS INCLUDES :

EOE, Including, Disability / Veterans

About Langham Hospitality Group

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

Majestic views of the cityscape, the Chicago River, and Lake Michigan. All housed in a skyscraper designed by renowned architect Mies van der Rohe. Situated in downtown Chicago, our hotel is mere minutes from the Loop, Grant Park, Magnificent Mile, Millennium Park, and Navy Pier. Discover the perfect blend of convenience and stylish comfort only at The Langham, Chicago.