HyperV Customer Engineer

JDA TSG has immediate opportunities for Hyper-V Engineers to join our team working as Customer Engineers (CE’s). Positions are full time salaried roles offering comprehensive benefits.

A CE’s time is dedicated to working with some of the largest, and most sophisticated companies in the world, usually F1000 companies.

CE’s work with and assist customers in building, deploying, operating, and optimizing complex enterprise environments.

You will be responsible for customer satisfaction, deployment, adoption, and support of Hyper-V initiatives.

Salary Range : $95 - $105K based on experience

Travel : CE’s are home based, delivering services predominately via Microsoft Teams, however, some travel may be required.

Primary Work Includes :

• Standard Product Work Shops - Training
• In-Depth Product Reviews via White Board “Chalk Talk” Sessions
• Administer Health Checks and Risk Assessments
• Post Operational Review of Product Implementations
• Product Upgrade and or Migration Assessments
• Systems Performance Reviews
• Act as the primary technical contact, providing customer visibility, advanced technical support and problem resolution

The experience you’ll need to excel in the role :

• Broad knowledge of on-premises Microsoft products with deep understanding of the following :
• 5 plus years of Hyper-V experience focused on -
• VMWare to Hyper-V migration / conversions
• Strong Hyper-V troubleshooting / configuration experience
• Azure VM Services
• Azure Stack HCI
• VMWare (VMWare to Hyper-V, AVS, Azure Stack)
• Azure Arc
• Azure Backup is preferred
• ASR - Azure Site Recovery is preferred
• Assist customers with migrating from 3rd party virtualization solutions to MS solutions
• Making recommendations on performance and assist support with troubleshooting when needed
• Technical experience with hybrid infrastructures, architecture designs, and technology management with understanding of Microsoft’

s Modern IT Architecture and Strategy

Experience with customer facing roles in virtualization, systems architecture, administration, operations, software support, IT consulting, on-premises and cloud support or consulting for enterprise and / or government customer base, and advanced troubleshooting

About JDA TSG :

Since 2011, our mission has remained the same : to partner with clients helping to solve the toughest problems facing their businesses.

We have been successful by applying a dynamic and forward-facing approach to business process improvement, outsourced managed services, best leveraging of technologies and talent solutions.

Our core values provide the framework that allows us to continually focus on what made us successful in the first place. Quite simply, our values inform everything that we do.

We knew from day one that if we hired smart, passionate people and provided them meaningful yet challenging roles, we would thrive as an organization.

Benefits and Perks :

• Healthcare - Comprehensive coverage for you and your family
• Employee Assistance Program - Get support when you or your family need it with counseling and coaching
• 401K with company match
• Paid time off
• Paid parental leave
• Volunteer Day Off
• Life insurance - Protect your loved ones and their future
• Business travel accident insurance

JDA TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We are interested in every qualified candidate who is eligible to work in the United States.