HVAC Field Service Representative

Overview

Hunton Distribution, a division of Hunton Group in Houston, TX (www.huntongroup.com), has a new and exciting opportunity for you to join our organization as an HVAC Field Service Representative. Selected individual will be responsible for providing telephone and field technical support to Trane Dealers, contractors, Hunton Distribution employees, and consumers for Trane equipment and all other products sold by Hunton Distribution.

Come work for an industry leader that has been recognized both locally and nationally as one of the Top Places to Work!

Responsibilities

• Handle all telephone requests for technical assistance.
• Handle all consumer complaints and requests for technical information.
• Provide technical support to all Trane Dealers and HD customers.
• Provide on the job site assistance to customers when required.
• Assist customers in technical problem resolution. Discuss, evaluate, and counsel customers on possible solutions to technical problems.
• Assist customers in resolving technical issues related to Trane or other HD products, system application, design, installation, operation, and maintenance.
• Provide customer training on Trane and other HD products, servicing, system application, design, installation, operation, maintenance, and problem resolution.
• Keep technically current on products, services, and HVAC systems in order to provide up to date technical information for internal and external customers.

Requirements

Education and / or Experience Required

Job Posted by ApplicantPro

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