Heavy Duty Wrecker Operator/Driver

Reporting to Service Manager or designated manager, responsible for the efficient and safe pick up and delivery of customer vehicles to required destination.

Operate truck in a safe and legal manner in compliance with safety regulations. Perform all duties assigned by the Manager or Supervisor.

Must know, practice and ensure that company policies and procedures and state or federal laws are followed at all times.

WATERS has been a family-owned business for over 80 years (currently in its 4th generation), opening our doors in 1938. We are a dealer for International Trucks and IC School Buses (Diamond Edge Certified), Collins Buses, Maintainer Service Trucks / Bodies, Jerr-Dan Wreckers / Carriers, Idealease Truck Rental / Leasing, several different Trailer Lines, HuntVe UTVs, Ranch King Hunting Blinds, and all the parts and services that go with them.

We also have several contracts for plant and facilities maintenance. WATERS has 7 locations around Mississippi and as we continue to go, we're looking to add dedicated team members to become a part of our family! Benefits

• Paid Holidays and Vacation
• Weekly Pay
• 401K Program + Company Contribution
• Health Insurance
• Dental and Vision Insurance (paid by WATERS)
• MDLive Access (paid by WATERS)
• Life Insurance and Voluntary Life Insurance option
• Short and Long Term Disability
• Uniform Allowance
• Jury Duty Pay
• Growth Opportunities
• Family Owned and Operated

RESPONSIBILITIES

• Provide prompt and courteous service both in person and on the phone.
• Maintain a professional appearance and neat work environment consistent with company policy.
• Make sure customers receive prompt, efficient and courteous attention from all employees.
• Be familiar with the procedures for handling all aspects of wrecker equipment.
• Resolve any customer complaints in a friendly, courteous manner.
• Advise the Manager or Supervisor immediately of all serious complaints or incidents.
• Interact with customers to verify vehicle information, condition of vehicle, etc.
• Complete condition report as required by customer to complete paperwork related to the pick up and delivery function in an efficient and accurate manner.
• Load and unload vehicles safely and free of damage.
• Operate truck in compliance with safety regulations.
• Assure good operating condition of equipment and facilities. Advise the Manager or Supervisor of all breakdowns and maintenance needs immediately.

QUALIFICATIONS

• Experience Preferred
• Working knowledge of equipment operations is a plus
• High school or equivalent
• Customer service & communication skills
• Ability to work independently, highly self-motivated

We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Full Name Date : 1 / 15 / 2022