Call Center Support

Labor Staffing Solutions
Troy, Michigan, US
$15 an hour
Full-time

Entech Staffing Solutions is seeking Call Center Support Staff for a position in Pontiac, MI! This is a great opportunity to work with a nonprofit focused on aiding those experience poverty on the local level.

This position pays $15 / hour and begins right away.

Duties :

  • Track calls for services, outcome of calls, call notes, and other relevant details
  • Conduct screening via telephone or in person for individuals in housing crisis
  • Assess callers needs and eligibility and provide assistance, referrals, and resources
  • Enter details of call in database and follow up on calls as needed

Requirements :

  • Lived or professional experience with low-income individuals
  • Associates degree
  • 2+ years experience in a similar role
  • Consistent access to a smart phone and home internet connection on a secured network
  • Unwavering personal integrity

Entech Staffing Solutions is committed to providing a safe work environment. Entech, along with our clients and customers, have implemented new standards and procedures in order to protect our employees against COVID-19.

This is a remote position.

30+ days ago
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