GA DHS Senior Salesforce Technology Specialist

A Senior Salesforce Technology Specialist is a highly technical and strategic role focused on managing and optimizing the Salesforce platform.

The resource will be responsible in developing customization, automation, and user experience enhancements, while also collaborating with stakeholders to define requirements and ensure smooth system operations. The resource is responsible for the end-to-end implementation and administration of Salesforce, including user management, security, and integrations.

Key Responsibilities of a Senior Salesforce Technology Specialist : (Administrator / Developer / Architect) :

• Platform Administration and Management :

Administering and maintaining the Salesforce platform, including internal / external user management, data management, and system security.

Customizing Salesforce to meet specific business needs, including creating custom objects, fields, validation rules, approval processes and flows.

Developing automated processes to streamline functionality flow and enhance efficiency.

Facilitating integration between Salesforce and other systems, and potentially contributing to development efforts using APEX / Visualforce / Platform vents / LWC.

Providing technical support, troubleshooting, and end-user training.

Collaborating with stakeholders to define business requirements and design strategic improvements in Salesforce.

Keeping up-to-date on the latest Salesforce releases and best practices.

Creating and maintaining documentation for Salesforce processes and changes, and assisting with change management.

Key Responsibilities :

Candidate Qualifications :

Extensive experience designing Salesforce applications, preferably for Government clients.

Experience in Salesforce CRM with Government Cloud, Service Cloud, Experience cloud meeting security, compliance and efficiency.

Deep knowledge of Salesforce architecture, integrations and best practices

Proven ability to meet cybersecurity and non-functional requirements.

Strong problem solving and communication skills.

References from similar projects in the last projects.

Salesforce certifications preferred.

Required / Desired Skills

Skill

Required / Desired

Amount

of Experience

Bachelor s degree from an accredited college or university

Required

Extensive experience designing Salesforce applications, preferably for Government clients.

Required

Years

Experience in Salesforce CRM with Government Cloud, Service Cloud, Experience cloud meeting security, compliance and efficiency.

Required

Deep knowledge of Salesforce architecture, integrations and best practices

Highly desired

Proven ability to meet cybersecurity and non-functional requirements.

Required

Years

Strong problem solving and communication skills.

Required

References from similar projects in the last projects.

Required

Salesforce certifications preferred.

Desired

Questions

No.

Question

Question1

Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement?

Question2

Please list candidate's email address that will be used when submitting E-RTR.

Question3

Candidate must be paid the rate of - if selected for engagement therefore the SRP rate cannot exceed -. Do you accept this requirement?

Question4

The maximum mark-up for this engagement s SRP rate is 35%. To be competitive on pricing, a mark-up below the 35% threshold is suggested. Do you agree to propose a mark-up at or below 35%?

Question5

This assignment is contingent upon customer renewal and availability of adequate funding. Do you accept this requirement?

Question6

The selected candidate will be expected to start their engagement no later than 2 weeks (10 business days) from the client s selection date. Do you accept this requirement?

Question7

Remote Work Permitted : Due to COVID-19, the client has agreed to allow the selected candidate to work remotely for the time being. However, the selected candidate must be available to report onsite as directed by the client. Do you accept this requirement?