- Mark Story, Managing Director

Now Journey

Tour Captain

Audition Event for the 2026 Season

• ? Oct. 24-25, 2025?

Denver

If you're interested in working for Now Journey and leading our wonderful guests on small group and private adventures throughout our portfolio of destinations, then please submit your introduction video to us using the following guidelines :

To be considered, simply create a roughly 30 second introduction video (simple background, just introduce yourself and tell us where you have traveled in the last 3 years). It's important to understand we're looking for a simple introduction video that is shared on YouTube as an UNLISTED video (unlisted, not Public using either YouTube or Vimeo) with no passwords : Just introduce yourself, tell us a little bit about your life and career and any interests (what you like to do for fun, etc.).

Title your video : AuditionVideo-YourName (do not put 'Now Journey' in your title) . Once you have it, send the link to me, Mark Story, via email : Click Here

Important : Please do not contact Now Journey by telephone. We will review your video and make a decision if we'd like to have you join us for the audition event.

A Recap of How your Audition Submission works

We send you the location (along with recommended nearby hotels), dress code, audition assignments and schedule.

Our team looks forward to meeting you!

— Mark Story. Managing Director

Learn about the Role Now Journey Tour Captains (our name for the modern Tour Director) are exceptionally gifted and intuitive individuals who are expected to handle a myriad of duties while leading and entertaining our Now Journey guests throughout our amazing adventures. Being a Tour Captain ultimately goes beyond knowing the places (although that's important). At Now Journey, a Tour Captain is both a guide and a host, creating an unforgettable adventure for every guest. Here's a glimpse of what's involved (excerpts from our site) : Guest Experience First : It's about curating meaningful moments, not just delivering facts.

We want guests to feel the story of a place, almost like they've stepped into a living narrative. Entertainment and Insight : Think of yourself as part storyteller, part historian, and part local friend. Whether sharing fascinating stories in a quiet cathedral or making guests laugh over coffee, your personality makes all the difference.

Flawless Coordination : From the seamless check-in at hotels to handling unique situations on the fly, you're the one ensuring every day runs smoothly while feeling organic. Warm, Personalized Hospitality : It's more than a job—it's about making connections. Guests often describe our Tour Captains as the highlight of their trip.

Qualifications

Generally speaking, there are no specific academic requirements for this position. However, a high school diploma or a college degree is preferred. A bachelor's degree in management, business administration, tourism or a related field is a definite plus. In lieu of education, at least five or more years of experience in the hotel or travel industry is highly desirable. Any equivalent combination of education and experience can be suitable for an applicant's background. Now Journey also prefers candidates who have completed a course in tour management and who possess the credential of Certified International Tour Manager, CITM, or similar accreditation (again, this is not essentially required).

Tour Captains will perform many of the following tasks

Verifying venue reservations (hotels, restaurants, shows, museums, experiences, etc.)

Setting up arrangements for special events, baggage handling, transport services, etc.

Orienting and Instructing travelers

Planning in-field implementation of itineraries (smooth transitions, etc.)

Accommodating guest needs, in-field requests or needs such as last minute queries about unique experiences, dealing with substandard hotel issues, extensions, etc.

Selling future Now Journey adventures to your guests by using your intuition, personality, knowledge and skill (okay, we don't literally mean you sell Now Journey tours, but in a sense you do!)

Skills needed to be a successful Tour Captain include

Being flexible and adaptable without appearing surprised or "shaken;"Ability to solve problems without appearing flustered.

Possessing an extreme high-attention to detail

Having strong negotiation skills

Utilizing good communication skills

Being able to work up to 14 hours per day, and be deployed up to 3+ months internationally (the average deployment is 6 weeks).

Being punctual (really being early!)

Possessing good public relation skills

Being physically fit for walking, luggage handling, etc.

Possessing the Now Journey vision and attitude

Now Journey provides you with the tools you need for success

Initial and annual training at Now Journey headquarters

Air travel to and from the trip assignment destinations

Accommodations and select meals while on assignment

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