Licensed Spa Coordinator, Palo Alto
Job Description
We are looking for an energetic, creative, and enthusiastic Spa Coordinator to join the Equinox team ! This is a great position for a candidate looking to make a significant impact in a growing and dynamic organization.
The Spa Coordinator is responsible to help ensure a memorable experience for our Spa guests. This includes greeting guests as they enter the facilities, orientating guests to the spa facilities, and providing personal guest service.
RESPONSIBILITIES
- Interviewing, hiring and coaching staff members
- Outreach marketing for the spa
- Manage daily operations including inventory and monitoring of daily goals and budgets
- Provide orientation tour, explaining spa amenities offered and answering guests' questions
- Provide detailed descriptions of spa treatments, packages, services, facility features, and hours of operation
- Actively promote the spa, treatments, services, sessions and retail, as well as, programming promotions
- 20 Service Hours per week
- Handle guests' questions and concerns in a professional and courteous manner
- Maintain a safe, clean, and well-organized spa environment through consistent monitoring of the locker / facility area
Qualifications
- Enthusiasm and excellent customer service skills
- Must possess a valid Massage Therapy or Esthetics License
- Must enjoy working with people with a friendly and outgoing personality
- Able to be efficient and productive in a fast-paced environment
- Basic math and money handling skills
- Computer skills
- Must be a team player
Additional Information
ADDITIONAL INFORMATION
AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE :
- We offer competitive salary, benefits, and industry leading commission opportunities for club employees
- Complimentary Club membership
- Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop
Pay Transparency : $ per session, $ (non session work), ability to earn bonus pay
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements.
Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
Equinox is an equal opportunity employer.
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