Talent.com
Front Office Supervisor (Part-Time) - Embassy Suites by Hilton Orlando Airport
Front Office Supervisor (Part-Time) - Embassy Suites by Hilton Orlando AirportSignia by Hilton Atlanta • Orlando, FL, US
Front Office Supervisor (Part-Time) - Embassy Suites by Hilton Orlando Airport

Front Office Supervisor (Part-Time) - Embassy Suites by Hilton Orlando Airport

Signia by Hilton Atlanta • Orlando, FL, US
2 days ago
Job type
  • Part-time
Job description

Part-Time Front Office Supervisor

Embassy Suites by Hilton Orlando Airport is looking to welcome a Part-Time Front Office Supervisor to join the team! Our hotel, which features 174 guest rooms, is two miles from Orlando International Airport! We have 20+ team members reporting to our Front Office Manager.

The ideal candidate holds 2+ years in customer service. Ability to work varying shifts including overnights, has previous supervisory experience at a hotel front desk, OnQ experience highly preferred.

Shift Pattern : 2-3 shifts per week (3PM-11PM and 11pm-7 : 30am) Weekdays, weekends, holidays

Pay Rate : $18.50 per hour plus opportunity to earn incentives

The Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as :

  • Access to pay when you need it through DailyPay
  • Medical Insurance Coverage for you and your family
  • Mental health resources including Employee Assistance Program
  • Best-in-Class Paid Time Off (PTO)
  • Go Hilton travel program : 100 nights of discounted travel
  • Parental leave to support new parents
  • Debt-Free Education : Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including : college degrees and professional certifications
  • 401K plan and company match to help save for your retirement
  • Hilton Shares : Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
  • Career growth and development
  • Team Member Resource Groups
  • Recognition and rewards programs
  • Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

  • Assign work and supervise team member performance in all Front Office procedures including, but not limited to, guest check-in and check-out, lobby traffic and flow, luggage assistance, telephone operator services and determining room rates and availability
  • Respond to guest inquiries and resolve issues and complaints in a timely, friendly and efficient manner
  • Support and assist team members in handling guest inquiries and requests and in resolving guest complaints
  • Schedule, assign daily work, lead pre-shift meetings, inform and train team members
  • Monitor, observe and assist in evaluating team member performance
  • Monitor lobby traffic and adjust staffing accordingly
  • What are we looking for?

    Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values :

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline
  • In addition, we look for the demonstration of the following key attributes :

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
  • What will it be like to work for Hilton?

    Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

    Create a job alert for this search

    Front Office Supervisor • Orlando, FL, US

    Related jobs
    Overnight Front Office Manager - Hilton Orlando Buena Vista Palace

    Overnight Front Office Manager - Hilton Orlando Buena Vista Palace

    Hilton • Orlando, FL, US
    Full-time
    Guest Services, Operations, and Front Office.The beautiful, family friendly Hilton Orlando Buena Vista Palace is seeking an Overnight Front Office Manager to join their guest services team! This 10...Show more
    Last updated: 15 days ago • Promoted
    Overnight Front Office Manager - Hilton Orlando Buena Vista Palace

    Overnight Front Office Manager - Hilton Orlando Buena Vista Palace

    Signia by Hilton Atlanta • Orlando, FL, US
    Full-time
    Overnight Front Office Manager.The beautiful, family friendly Hilton Orlando Buena Vista Palace is seeking an Overnight Front Office Manager to join their guest services team! This 1000+ room prope...Show more
    Last updated: 2 days ago • Promoted
    Front Desk Supervisor

    Front Desk Supervisor

    Marriott Orlando Airport Lakeside • Orlando, Florida, United States
    Full-time +1
    Quick Apply
    We are currently seeking a new team member as a Front Desk Supervisor at Marriott Orlando Airport Lakeside.Our property, located by one of the busiest airports in the country, offers 485 guest room...Show more
    Last updated: 30+ days ago
    Front Office Supervisor - Waldorf Astoria Orlando

    Front Office Supervisor - Waldorf Astoria Orlando

    Hilton • Orlando, FL, US
    Full-time
    Waldorf Astoria Orlando is looking for a Front Office Supervisor to join the team! Surrounded by Walt Disney Resort, this luxurious Forbes 4-Star property has 502 rooms, 30,000 square feet of banqu...Show more
    Last updated: 30+ days ago • Promoted
    Front Office Manager- TownPlace Suites Sea World

    Front Office Manager- TownPlace Suites Sea World

    Remington Hospitality • Orlando, FL, US
    Full-time
    Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times.Greet and communicate cordially with guests, promptly and professionally check...Show more
    Last updated: 30+ days ago • Promoted
    Front Desk Supervisor

    Front Desk Supervisor

    Grand Hotel • Kissimmee, FL, US
    Full-time
    Embassy Suites Orlando Sunset Walk, located in the vibrant city of Kissimmee, Florida, is seeking passionate individuals to join our team! As a job applicant, you'll have the opportunity to work in...Show more
    Last updated: 6 days ago • Promoted
    Front Desk Coordinator, Orlando West Float, Full-Time

    Front Desk Coordinator, Orlando West Float, Full-Time

    Brooks Rehabilitation • Ocoee, FL, US
    Full-time
    Focus on the core content of the job post, removing all unnecessary metadata, navigation mentions, and extraneous details. The goal is to present a clean, beautiful, and high-signal-to-noise-ratio j...Show more
    Last updated: 30+ days ago • Promoted
    Complex Group Reservations Coordinator - Hilton Orlando Lake Buena Vista and Hilton Orlando Buena Vista Palace

    Complex Group Reservations Coordinator - Hilton Orlando Lake Buena Vista and Hilton Orlando Buena Vista Palace

    Hilton • Orlando, FL, US
    Full-time
    Complex Group Reservations Coordinator.Hilton Orlando Lake Buena Vista and Hilton Orlando Lake Buena Vista Palace is looking for a Complex Group Reservations Coordinator to join their dynamic Reser...Show more
    Last updated: 30+ days ago • Promoted
    Front Office Manager in Charleston, SC (luxury hotel)

    Front Office Manager in Charleston, SC (luxury hotel)

    B&B Hospitality Staffing LLC • Orlando, FL, US
    Full-time
    Our Premier client is looking for a.The person applying to this position.Four or Five Star and / or Four-Five Diamond hotel experience. The Front Office Manager is a key leader within the Rooms Divisi...Show more
    Last updated: 3 days ago • Promoted
    Front Desk Supervisor - Orlando Market; Various locations!

    Front Desk Supervisor - Orlando Market; Various locations!

    ChenMed • Apopka, FL, US
    Full-time
    We're changing lives every day.For both our patients and our team members.Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with y...Show more
    Last updated: 30+ days ago • Promoted
    Sales Manager - Embassy Suites by Hilton Orlando Airport

    Sales Manager - Embassy Suites by Hilton Orlando Airport

    Signia by Hilton Atlanta • Orlando, FL, US
    Full-time
    Embassy Suites Orlando Airport is seeking a Corporate Sales Manager to join their Sales team.This 174-suite hotel features five meeting rooms and nearly 3,000 sq. Conveniently located just two miles...Show more
    Last updated: 2 days ago • Promoted
    Complex Group Reservations Coordinator - Hilton Orlando Lake Buena Vista and Hilton Orlando Buena Vista Palace

    Complex Group Reservations Coordinator - Hilton Orlando Lake Buena Vista and Hilton Orlando Buena Vista Palace

    Signia by Hilton Atlanta • Orlando, FL, US
    Full-time
    Complex Group Reservations Coordinator.Hilton Orlando Lake Buena Vista and Hilton Orlando Lake Buena Vista Palace is looking for a Complex Group Reservations Coordinator to join their dynamic Reser...Show more
    Last updated: 2 days ago • Promoted
    Front of House Manager

    Front of House Manager

    Chick-fil-A • Orlando, FL, US
    Full-time
    Chick-fil-A Colonial Plaza Orlando, FL.Starting Pay : $17 / hour (Full-Time).Are you a servant-hearted leader who thrives in a fast-paced environment? Join our leadership team at Chick-fil-A Colonial...Show more
    Last updated: 30+ days ago • Promoted
    Guest Service Agent (Part-Time) - Embassy Suites by Hilton Orlando Airport

    Guest Service Agent (Part-Time) - Embassy Suites by Hilton Orlando Airport

    Florida Staffing • Orlando, FL, US
    Part-time
    Guest Service Agent (Part-Time) - Embassy Suites by Hilton Orlando Airport.Embassy Suites by Hilton Orlando Airport is looking to welcome a Part-Time Guest Service Agent to join the team! Our hotel...Show more
    Last updated: 2 days ago • Promoted
    Complex Group Reservations Coordinator - Hilton Orlando Lake Buena Vista and Hilton Orlando Buena Vista Palace

    Complex Group Reservations Coordinator - Hilton Orlando Lake Buena Vista and Hilton Orlando Buena Vista Palace

    Florida Staffing • Orlando, FL, US
    Full-time
    Complex Group Reservations Coordinator - Hilton Orlando Lake Buena Vista and Hilton Orlando Lake Buena Vista Palace.Hilton Orlando Lake Buena Vista and Hilton Orlando Lake Buena Vista Palace is loo...Show more
    Last updated: 2 days ago • Promoted
    Guest Service Agent (Full-Time) - Hilton Orlando Buena Vista Palace

    Guest Service Agent (Full-Time) - Hilton Orlando Buena Vista Palace

    Signia by Hilton Atlanta • Orlando, FL, US
    Full-time
    Hilton Orlando Buena Vista Palace Guest Service Agent.The Hilton Orlando Buena Vista Palace is seeking a full-time Guest Service Agent to join their team. Ideal candidates for this position include ...Show more
    Last updated: 2 days ago • Promoted
    Overnight Front Office Manager - Hilton Orlando Buena Vista Palace

    Overnight Front Office Manager - Hilton Orlando Buena Vista Palace

    Florida Staffing • Orlando, FL, US
    Full-time
    Overnight Front Office Manager - Hilton Orlando Buena Vista Palace.The Hilton Orlando Buena Vista Palace is seeking an Overnight Front Office Manager to join their guest services team.This 1000 roo...Show more
    Last updated: 2 days ago • Promoted
    Hotel Front Desk Supervisor - Doubletree Orlando Downtown

    Hotel Front Desk Supervisor - Doubletree Orlando Downtown

    Remington Hospitality • Orlando, FL, US
    Full-time
    Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides / bell ...Show more
    Last updated: 30+ days ago • Promoted