Office Assistant

Job Description

Job Description

We're searching for a diligent office assistant to provide administrative support. You’ll be responsible for responding to all complaints and questions in a friendly and timely manner, implementing office standards to streamline our processes, scheduling appointments, and company trips, ordering office equipment, and marketing our brand through community events and print and digital mediums.

Applicants should be extremely thorough, possess excellent communication skills, and have some background in customer service.

Send us your resume today to become part of the team! Compensation :

$12 hourly

Responsibilities :

• Coordinate any company parties, necessary appointments, or travel
• Act as a point of contact for complaints or questions from customers and respond in a timely manner
• Generate status reports as requested so the team is informed with progress reports
• Buy materials for the office when necessary
• Connect with our customer base and raise brand visibility by coordinating community events
• Answer incoming business calls and direct them to the appropriate team member
• Help maintain customer files, ensuring company policies are followed
• Assist in the preparation of sales packets
• Assist Realtors, Sales Managers, and Office managers with various tasks
• Proficient in Microsoft Word, Excel, and Outlook Express is helpful
• Able to multi-task and adapt to changes with ease
• Strong written and verbal communication skills
• Possess strong customer service skills
• Professional demeanor and appearance
• Able to comply with all company policies and procedures
• Able to work effectively and efficiently in a team environment
• Cooperative and collaborative, willing and eager to work in a team environment, assist with miscellaneous duties as required

Qualifications :

• Associate's degree preferred but not required to apply
• Customer service, bookkeeping, or administrative experience is preferred
• Enjoys talking with customers and can communicate through verbal and written channels
• Proficient in basic computer software and can quickly learn to use new programs
• History of being deadline-driven and extremely organized
• High School diploma or GED equivalent
• Must be reliable and dependable

About Company

Hands-on Training and Mentorship are huge when it comes to growing in our real estate business. Our Owner and Sales Manager are available for questions & help in real time.

You also have a great team behind you that is beyond supportive and will help you along the way. Team culture is a huge deal to us!

In our company, everyone knows who you are! You aren't just a number, like at some of the bigger brokerages. Everyone knows your name and is more than happy to help you along the way and have your back!

For our realtors, the training program is pretty phenomenal! Leads and training are provided for free, but we also focus on building future sphere clients and referrals!