Account Coordinator

Responsibilities

• Responding to inbound client requests via our internal ticketing system in a timely, thorough manner
• Interacting with clients in a proactive manner to ensure our marketing strategy aligns with their business goals
• Communicating client needs and goals to the internal team of strategists and specialists
• Meeting with clients to review marketing campaign performance reports
• Executing minor website updates in WordPress upon client request
• Educating clients on the ins and outs of their marketing campaigns
• Ensuring customer satisfaction and client retention
• Communicating via phone / email with clients on a weekly basis
• Staying up-to-date with the latest digital marketing trends and market shifts
• Staying up-to-date with client industry trends and market shifts
• Building strong relationships with both clients and the Blue Corona team

Ideal Candidate

• Exemplary organizational, attention-to-detail, time-management, and follow-up skills
• A strong work ethic and a do whatever it takes to get the job done attitude
• A passion for helping businesses grow
• Exceptional customer service and relationship-building skills
• Ability to solve complex problems and resolve conflicts
• A 4-year college degree (an advanced degree is desirable)
• A desire to launch a career in digital marketing
• Excellent written and oral communication skills
• Proficiency in Microsoft Office applications (Word, PowerPoint, Excel)

Blue Corona Perks & Benefits

• Flexible / remote working opportunities
• Quarterly bonus plan
• Generous paid time off policy
• Health / vision / dental coverage
• Health Savings Account with employer contribution
• 401(K) with Company matching
• Fitness stipend
• Company celebrations and events
• Company-branded swag
30+ days ago