Enterprise Services Manager / Agile Coach

Enterprise Services Manager / Agile Coach

Job Category : Information Technology

Time Type : Full time

Minimum Clearance Required to Start : None

Employee Type : Regular

Percentage of Travel Required : Up to 10%

Type of Travel : Local

CACI is currently looking for a motivated, career and customer-oriented Enterprise Services Manager / Agile Coach to join our Customs and Border Protection (CBP) Land Border Integration (LBI) Integrated Traveler Initiative ITI2.1 team in Northern Virginia! Join this passionate team of industry-leading individuals supporting the best practices in Agile Software Development and hardware integration for the Department of Homeland Security (DHS).

As a member of the ITI2.1 Team, you will support the men and women charged with safeguarding the American people and enhancing the Nation’s safety, security, and prosperity. CBP Officers and Border Patrol agents are on the front lines, every day, protecting our national security by combining customs, immigration, border security, and agricultural protection into one coordinated and supportive activity.

CACI agile programs thrive in a culture of innovation and are constantly seeking individuals who can bring creative ideas to solve complex problems, both technical and procedural at the team and portfolio levels. The ability to be adaptable and to work constructively with a technically diverse and geographically separated team is crucial.

What you’ll get to do :

As the Enterprise Services Manager / Agile Coach for the CBP ITI2.1 program, you will oversee a matrixed set of team members enabling us to share key skills across the engineering, deployment, and O&M task areas. You will also Support ASF enterprise innovations and initiatives, and provide agile coaching at the team, portfolio, and enterprise level to enable success in delivering working software products through an incremental approach. Basic responsibilities include :

• Oversee and manage the day-to-day activities of a matrixed team supporting Configuration Management, Release Management, Testing, Training, Hardware Engineering, Infrastructure, and Warehouse and Logistics Management.
• Schedule and coordinate enterprise resource requirements across multiple workstreams to ensure timely delivery and alignment with program objectives.
• Lead a diverse team of professionals by assigning work, setting priorities, monitoring performance, and fostering a high-performing, accountable, and engaged workforce.
• Conduct regular performance reviews, support professional development, and ensure team members have the tools and guidance needed to succeed.
• Work with the Executive Program Manager and Engineering Manager to review engineering roadmaps, product initiatives, timetables, proposals, reports, and evaluations of achieved results.
• Contribute to Basis of Estimate (BOE) and Bill of Materials (BOM) buildups
• Identify opportunities for innovation, process improvement, and operational efficiency
• Proactively assess and resolve complex business problems, issues, and risks that may impact performance, cost, or schedule.
• Serve as an Agile Coach who will educate individuals, teams, and contractor and government leadership on how to work in an Agile framework.
• Goal is to coach and lead all team members through the ASF methodology and practices.
• Remove portfolio impediments and champion the ASF methodology
• Coach the teams in all scrum tasks like sprint planning, user story mapping, estimations, daily stand-ups, demos, retrospectives, etc.
• Provide mentoring and training for the team on Agile processes, methods, and practices
• Guide the team and all other stakeholders on DevOps practices (Pipeline, collaboration, TTD (Test Driven Development, and CI / CD).
• Proactively seek opportunities to use process improvement and re-engineering methodologies to facilitate improvements to team / portfolio / enterprise processes
• Facilitate positive team dynamics to help maximize team performance
• ASF performance data analysis.

You have :

Must be a U.S. Citizen with the ability to pass CBP background investigation, criteria includes, but not limited to :

3-year check for felony convictions

1-year check for illegal drug use

1-year check for misconduct such as theft or fraud

10+ years of related experience

College degree (B.S.) in Computer Science, Software Engineering, Information Management Systems, or a related discipline.  Experience acceptable in lieu of degree.

Agile or Scrum Master certification.

Minimum of 3 years’ experience in Agile coaching.

Ability to coach scrum teams that consist of different roles and responsibilities and ability to work with various scrum teams within a portfolio.

Working knowledge of Jira and Confluence, Structure, and Jira Advanced Roadmaps (or other suite of agile project management tools),

Must be available to work a hybrid schedule with an on-site requirement in Sterling, VA

You’re good at :

Leadership and team management

Teamwork, facilitation, and negotiation

Analytical and technical problem solving

Written and verbal communication

Planning and organization

Understanding real-world mission / business objectives and a working grasp of software development practices and technologies.

Solid experience in incremental software development projects using an Agile Scrum approach

Working knowledge of all elements of the software development life cycle, including planning, development, requirements management, CM, quality assurance, and release management.

Coaching, leading, facilitating conversations and meetings,

Holding the various teams and Agilists accountable and being accountable for the ASF methodology implementation.

Experience in estimating techniques.

Strong skills with MS Office tools (Excel, Word, Project, Visio)

Bonus would be having :

Prior experience working with Customs and Border Protection (CBP) Systems

Significant experience in Agile / Scrum environments and methodologies

Software development background

Experience with ServiceNow

Acts independently to expose and resolve problems

Highly responsible, team-oriented individual with very strong communication skills and work ethic; self-starter

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What You Can Expect :

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Your potential is limitless. So is ours.

Learn more about CACI here. ()

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Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here () .

The proposed salary range for this position is :

$103,800 - $218,100

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.