Part-Time Assistant Manager - Level 1

We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Part-Time Assistant Manager – Level 1, you'll be a huge part of our success by supporting the store leadership team in providing the best customer experience, ensuring that fellow fans can get their hands on the merch they love. You'll use your fandom knowledge to help train new recruits and ensure their success, and also support the management team in daily operations and meeting sales targets.

WHAT YOU'LL DO

• Provide an amazing shopping experience that will encourage customers to return. They'll be impressed by your product knowledge, customer experience skills, and enthusiasm for pop culture.
• Step in and step up when needed. You'll cover the sales floor and provide leadership support when your Manager gets pulled away.
• You've got the keys to the store, and you're not afraid to use them! You'll open and close the store, as needed.
• Work the register; you'll process sales transactions and use your fandom knowledge to drive add-on sales using additional benefits such as BOPIS and curbside pickup. You'll also close out the register and communicate shortages or overages to your Store Manager.
• Understand store sales plan, goals, and key KPIs : UPT and ADT.
• Assist with planogram changes including store layout, wall, fixture, & merchandising mix.
• Share fashion & music trend information with management and HQ partners.
• Support store security and theft prevention efforts in collaboration with Store Management.
• Help maintain the stock room organization and keep the store tidy.
• Contribute to developing and retaining a passionate, collaborative team to run your store.
• Perform any other activities as assigned by your Store Leader.

WHAT YOU'LL NEED

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