Brand Ambassador, Southwest

ZIMMERMANN is currently seeking a Brand Ambassador, Southwest to join our Wholesale Team on a full-time basis.

Based in Los Angeles or Orange County, CA and reporting to our Brand Ambassador Manager, Americas. This role will be responsible for creating and cultivating brand awareness, maximizing store performance, and maintaining brand presentation standards as the main liaison between our New York Head Office and key wholesale partners including, but not limited to, Neiman Marcus, Saks, and Nordstrom in the Southwest territories.

This is a full-time on-site role.

The successful candidates' responsibilities include, but are not limited to :

SALES :

Establish and cultivate strong relationships with personal shoppers, stylists, and sales floor personnel to support in overall door sales

Develop and execute strategies for acquiring new clients, expanding existing client sales, and drive overall sales for the brand

Enhance the customer experience within the network to exceed sales goals by educating customers on the brand and product, and creating a personalized experience

VISUAL MERCHANDISING :

Work with Zimmermann VM Manager and Brand Ambassador Manager to acquire and execute visual merchandising plans for each account

Maintain visual presentation to Zimmermann standard, based on provided guidelines for merchandising, as well as steaming and general garment care

Develop relationships with visual merchandising teams within each door, leveraging the relationship to secure optimal stock placement and mannequin or window features

Develop relationships with stock teams to ensure new stock is placed on the floor expediently and in line with visual standards

Work closely with VM Manager, Brand Ambassador Manager, and Senior Wholesale Manager on optimal brand placement at a door level, monitoring visibility, brand adjacencies, and any extemporary opportunities

Distribute daily visual merchandising summaries to the Wholesale team

PRODUCT KNOWLEDGE TRAINING :

Execute seasonal clinics within all region doors to educate store teams on the brand, new collections and key product details including fabric, fit, trim, technology, and styling

Create and distribute supplementary education materials to wholesale accounts within the region

BUSINESS DEVELOPMENT :

Build positive partnerships with store and department managers and regularly discuss current business and opportunities

Monitor inventory levels in-store and coordinate with Wholesale Manager to maximize productivity

Identify and escalate in-store marketing opportunities to Brand Ambassador Manager and Senior Wholesale Manager, including but not limited to sales or VM contests, personal shopping events, staff promotions or trunk shows

Identify issues and opportunities to maximize sales, including but not limited to store placement, events, inventory or customer acquisition, and work with Brand Ambassador Manager to create action plans to support growth

Report key findings on product feedback and customer needs to Brand Ambassador Manager, Senior Wholesale Manager, and President, providing any relevant feedback inclusive of fit, pricing, sizing, print, or any additional information, through proactive store visit reports

Review each door’s sales performance at monthly intervals to monitor growth and opportunity, based on year over year sales volume

This role involves out of state travel within the west coast region, including but not limited to Southern California ,Nevada, Michigan, and Minnesota, as well as travel to NY head office on an as-needed basis for training and to assist with Wholesale market weeks.

Additional international travel may also arise on a more limited basis. A valid driver’s license is required.

Only short-listed applicants will be contacted.