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Full-Time Store Production Supervisor
Full-Time Store Production SupervisorSalvation Army Central Territory • Chicago, IL, US
Full-Time Store Production Supervisor

Full-Time Store Production Supervisor

Salvation Army Central Territory • Chicago, IL, US
6 days ago
Job type
  • Full-time
Job description

Store Processing Supervisor

Join our team in "Doing the Most Good" as a Store Processing Supervisor. In this key operational role, you'll oversee the production process and personnel with a focus on meeting established production and sales goals. You'll ensure quality control, maintain efficient workflows, and contribute to creating an excellent shopping experience for our customers.

Key Responsibilities

Production & Team Leadership

  • Direct and ensure completion of daily tasks for production team members, including workspace maintenance
  • Train new team members on production expectations and processes
  • Perform quality control inspections to ensure only the best products reach the sales floor
  • Track and report production metrics at scheduled intervals
  • Implement strategies to meet product acquisition, production, and sales goals
  • Manage product rotation and inventory control processes

Operations & Quality Control

  • Maintain organized workspaces and prepare for next-day production
  • Support store maintenance and safety protocols
  • Place and coordinate supply orders for processing needs
  • Implement product control procedures to prevent shrinkage
  • Monitor and control property, utility, and supply usage
  • Customer & Team Relations

  • Seek ways to improve donor and shopper experiences
  • Support management in fostering positive understanding of policies and procedures
  • Communicate effectively with store management regarding operations
  • Direct complaints and concerns appropriately to management
  • Qualifications

    Required

  • High School Diploma or currently pursuing
  • Experience following and giving direction
  • Strong English communication skills
  • Basic computer proficiency including payroll systems
  • Ability to pass pre-employment drug test and background check
  • Basic math skills
  • Preferred

  • Retail sales production and / or thrift store experience
  • Physical Requirements

  • Regular standing, walking, and manual dexterity
  • Ability to lift / move up to 50 pounds regularly
  • Occasional lifting up to 100 pounds
  • Capability to climb, balance, stoop, kneel, or crouch as needed
  • Clear vision (close and distance) with ability to adjust focus
  • Schedule Requirements

  • Flexibility to work weekends and evening hours
  • Available for occasional travel to various locations for work or training
  • Working Environment

  • Store environment with quiet to moderate noise level
  • May experience temperature fluctuations based on weather
  • Some exposure to dust
  • Extended periods of standing possible
  • The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and / or people without a college degree are encouraged to apply.

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