Community Health Worker - Community Reentry

Impact Lives, Impact Community

Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care options. Founded by a Latina grandmother / community advocate over 50 years ago in Barrio Logan, FHCSD has grown into one of the largest community health systems in the country. With over 90 sites, over 227,000 patients, and over 1.1 million healthcare visits last year, we provide a wide variety of health care and outreach services to a very diverse patient population. We are proud of our mission, our lasting community impact, and the cultural and individual diversity of our staff.

Job Roles

Collaborate with multidisciplinary care team in coordinating a wide array of navigation, health care, case management, educational support and patient engagement functions in recruiting, supporting and connecting individuals to services at FHCSD.

Facilitate enrollment of patients in FHCSD services. Schedule appointments and conduct intake per department guidelines and productivity goals.

Facilitate care transitions between providers, community partners, and specialty care providers through use of the Electronic Health Record to ensure relevant correspondence is attached for each patient.

Provide support for patients, focusing on reducing poor health outcomes through improving continuity of care.

Provide support, empowerment, education, and case management services for those that may be chronically ill, including co-morbid substance use and / or mental illness through direct interaction or within a group setting environment.

Educate potential patients about FHCSD services to include relationship building in connecting to a wide array of services.

Conduct periodic assessments of patients' substance use, physical activity, dietary, or other habits harmful to health and wellbeing.

Serve as liaison between the multidisciplinary care team and the community to include developing relationships with various stakeholders as part of the patient's care plan. Resolve any barriers related to necessary resources.

Participate regularly in program meetings.

Function collaboratively with partners of FHCSD.

Identify linguistic, cultural and transportation needs of clients with linkage to resources as appropriate.

Track, monitor and actively manage assigned cases to ensure coordination of care, retention of patients, and to ensure a high level of utilization is maintained.

Attend ongoing training to include certification courses when applicable.

Perform other duties as assigned.

Education / Certification / Licenses / Registration

• High School Diploma or GED equivalent required.
• Bachelor's Degree in health care or social services field or Community Health Worker certification preferred.
• OR equivalent combination of education and experience that provides the skills, knowledge and ability to perform the essential job duties.
• Traveling between sites and other locations is required as an essential function of the job. Must have a car, a valid California driver's license, and proof of minimum levels of car insurance as required under California law, although limits of $100,000 are recommended. An acceptable driving record is also required. California law requires all drivers to obtain a valid California driver's license within ten days of establishing residency. Mileage and other reimbursement governed by policy.

Experience / Specialized Skills (Including Language)

Physical Requirements / Working Environment

Bending (neck) : OCCASIONALLY (1 - 3 HRS)

Bending (waist) : RARELY (0-1 HRS)

Carrying 0 - 10 lbs : RARELY (0-1 HRS)

Carrying 11 - 25 lbs : NEVER

Carrying 25 - 50 lbs : NEVER

Carrying 51 - 75 lbs : NEVER

Carrying 75 lbs : NEVER

Climbing (ladder) : NEVER

Climbing (stairs) : RARELY (0-1 HRS)

Driving : To drive from one clinic or another, or in the community : Regular Driving (More Than 3 Days / Week)

Exposure to blood borne pathogens and biohazards : NO

Exposure risk to aerosol-transmitted diseases : YES

Fine manipulation : OCCASIONALLY (1 - 3 HRS)

Kneeling : RARELY (0-1 HRS)

Lifting 0 - 10 lbs : RARELY (0-1 HRS)

Lifting 11 - 25 lbs : NEVER

Lifting 25 - 50 lbs : NEVER

Lifting 51 - 75 lbs : NEVER

Lifting over 75 lbs : NEVER

Power Grasping : OCCASIONALLY (1 - 3 HRS)

Pulling 0 - 10 lbs : OCCASIONALLY (1 - 3 HRS)

Pulling 11 - 25 lbs : RARELY (0-1 HRS)

Pulling 25 - 50 lbs : RARELY (0-1 HRS)

Pulling 51 - 75 lbs : NEVER

Pulling over 75 lbs : NEVER

Pushing 0 - 10 lbs : RARELY (0-1 HRS)

Pushing 11 - 25 lbs : RARELY (0-1 HRS)

Pushing 25 - 50 lbs : RARELY (0-1 HRS)

Pushing 51 - 75 lbs : NEVER

Pushing over 75 lbs : NEVER

Reaching (above shoulder level) : RARELY (0-1 HRS)

Reaching (below shoulder level) : RARELY (0-1 HRS)

Repetitive use of hand : CONSTANTLY (6+ HRS)

Simple Grasping : OCCASIONALLY (1 - 3 HRS)

Sitting : CONSTANTLY (6+ HRS)

Standing : OCCASIONALLY (1 - 3 HRS)

Twisting : RARELY (0-1 HRS)

Use of Personal Protective Equipment : As established by Department Standards

Walking : OCCASIONALLY (1 - 3 HRS)

Working around equipment and machinery : Office equipment

Ages of Patients Served : N / A

In the spirit of pay transparency, we are excited to share the base range for this position, exclusive of fringe benefits.

$24.00 - $29.26

If you are hired at Family Health Centers of San Diego, your final base salary compensation will be determined based on factors such as geographic location, jurisdictional requirements, skills, education, and / or experience. In addition to these factors - we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is what we reasonably expect to pay for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. We also offer a generous compensation and benefits package (more information on our benefits offerings is available here : FHCSD Wellness - Employee Hub (gobenefits.net)