Store Manager

About Us :

Do you want to help shape the future of retail? Here’s a thought—how about doing that while helping people get a sneak peek of what the world is creating at the same time? We are tm : rw —a destination for innovation. We let people discover, try, and play with the latest in innovation, gaming, and e-mobility across our experience-led concept stores globally. Because honestly, why should retail be boring?

Job Summary :

As the Store Manager at tm : rw, you will play a critical role in supporting the Store Director in leading our flagship New York City location. You will help drive excellence in customer experience, sales performance, and operational execution while ensuring a seamless and engaging retail environment.

You will oversee daily operations, mentor a high-performing team, and implement strategies to optimize store performance. Your role will be key in maintaining the Smartech brand experience while ensuring that commercial objectives are met.

Key Responsibilities :

Team Leadership & Development :

• Support the Store Director in leading, mentoring, and motivating the team to achieve excellence in performance and collaboration.
• Assist with recruitment, onboarding, and ongoing training to develop a knowledgeable and customer-focused team.
• Foster a positive, results-driven culture with clear goals and continuous coaching.

Sales & Commercial Execution :

Customer Experience & Engagement :

Operational Excellence :

Performance & Business Management :

Requirements & Preferences :

Other Details :