Job Description
Job Description
2024 Presidents Award Recipient!
We are looking to hire an experienced, top performing Service Advisor to join us. At Westbrook Honda, you can expect to work with a Team of dedicated, professional employees. Our Advisors work with a collaborative approach and encourage success amongst each of our members. Located just off exit 65 on RTE 95 at the Westbrook Outlets. A fully climate controlled Service Department including a car wash in a World Class facility awaits you..
WE OFFER :
- 4 Day Work Week
- Health & Dental
- 401K with Company Contribution
- Paid Vacation
- Base Salary
- Weekly and Monthly Bonuses
- World Class Facility
- Ongoing Training
- Company Lunch on Saturdays
- Closed on all Major Holidays
RESPONSIBILITIES
Greet customers promptlyObtain customer and vehicle informationClearly report all vehicle symptoms as described by the customerDetermine and recommend maintenance base on age, mileage and history of vehiclePrepare a complete and accurate estimate of cost for labor and partsEstablish follow up timeMonitor the progress of each vehicle throughout the day, and update customers frequentlyVerify that the final invoice reconciles with the work performed on the repair orderExplain all completed work and charges to customersREQUIREMENTS
Proven record of achieving exceptional customer satisfactionPast experience as a service advisor, assistant lane manager or service consultantAbove-average energy levelA desire for a long-term career with a growing organizationPersonal and professional integrityCDK DMS experience preferredSkills and willingness to learn new programs