Director Of Social Media & Digital Engagement
For nearly a century, The Jel Sert Company has focused on creating high-quality, high-value foods and beverages that help bring people together. Jel Sert is proud of being awarded the Great Place to Work certification, along with being recognized by Fortune as a Great Place to Work in Chicago and a Great Place to Work in Manufacturing and Production. We are currently looking for a passionate and dedicated individual to join our team as a Director of Social Media & Digital Engagement. If you are looking for a work environment that encourages personal growth, responsibility, and a shared vision for creating incredible products that help create lasting memories, then Jel Sert wants you!
We are seeking a dynamic and visionary Director of Social Media & Digital Engagement to own and elevate our social presence across a diverse portfolio of leading beverage, dessert, and snacking brands. The ideal candidate will bring a strong background in CPG experience social and digital, and a proven track record of concepting and scaling impactful campaigns that break through the clutter.
This is a high-visibility, game-changing role within our marketing departmentone that will redefine how our brands show up in the digital space. The individual will be both strategist and creator, setting the long-term vision while rolling up their sleeves to produce content, engage communities, and drive bold campaigns that spark conversation and consumer connection.
Why Join Us
- Be a part of a game-changing role in transforming the social presence of household-name brands.
- High visibility within the organization, with direct impact on consumer engagement and digital growth.
- Opportunity to build and lead a best-in-class social function with strong executive support.
- Fast-moving, entrepreneurial environment with resources to execute big ideas.
Brands : Otter Pops, Flavor Ice, Wyler's Light, Pure Kick
Essential Duties And Responsibilities Include The Following. Other Duties May Be Assigned.
Strategy & Leadership
Develop and implement a disruptive, culture-shaping social media strategy that drives brand awareness, engagement, and conversion across the portfolio.Manage, hire, and coach a best-in-class social team that breaks ground on what it means to be "social-first"Partner with Brand Marketing, Digital Commerce, and external agencies to align social initiatives with product launches, sponsorships, and retail activations.Position the social function as a core driver of innovation, influence, and growth within the marketing department.Content Creation & Storytelling
Concept, create, and edit content (photo, video, short-form, graphics) while directing the Social Media Content Creators to execute at scale.Deliver bold, breakthrough campaigns that capture cultural relevance and inspire consumer action.Oversee editorial calendars, ensuring content is timely, on-trend, and optimized for each platform.Build brand storytelling that sparks conversation, builds affinity, and generates virality.Community & Influencer Engagement
Lead best-in-class community management, ensuring authentic, two-way conversations with consumers.Build and manage influencer / creator partnerships, integrating their voices into disruptive brand campaigns.Spot cultural and category trends early, positioning our brands as leaders in the digital conversation.Analytics & Optimization
Define and monitor KPIs (reach, engagement, virality, conversions, sentiment) to measure impact.Translate insights into action, continuously pushing the boundaries of what social can deliver.Connect social performance to broader business results including In-Store, Amazon, Walmart.com, TikTok Shop, and DTC growth.Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and / or ability required.
Education and / or Experience
Bachelor's degree in Marketing, Business, or a related field.8+ years of experience in social media, digital marketing, or brand communications.CPG experience required, Food & Beverage industry strongly preferred.Proven success in concepting and scaling viral, disruptive campaigns.Hands-on content creation expertise (video, photography, editing tools, Adobe / Canva / CapCut).Deep knowledge of TikTok, Instagram, YouTube, Pinterest, and emerging platforms.Knowledge, Skills And Abilities
Excellent computer and Word and PowerPoint skills.Strong oral and written communication skills.Excellent project management and organizational abilities.Data-driven, entrepreneurial, and passionate about building culturally relevant brandsA proactive and self-motivated individual with a passion for marketing and brand management.Strong attention to detail and the ability to multitask effectively.Strong influencer partnership management skills.